People often mention about OYO 1169 Kupang Gunung Residence Near RSU Katholik Surabaya Kota Surabaya
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Accessibility (2)
Staff Friendliness (2)
Check-in/out Time (2)
Ambiance (2)
Room Space (2)
Bedroom (2)
Distance to City Center (1)
Surroundings (1)
Family Friendly (1)
Wifi (1)
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Traveler Reviews OYO 1169 Kupang Gunung Residence Near RSU Katholik Surabaya Kota Surabaya
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Customer reviews
D***n
5.0
/10
Reviewed 23 week(s) ago
no towel, no bathing equipment (soap, odol, tooth brush,etc), no hot shower, no place to put sajadah to pray, many cockroaches, stink, overprice for its service. please don't scam customer again with services you write in desc. 😩
3 people find it helpful
HS
Hadi S.
6.0
/10
Reviewed 175 week(s) ago
Need improve cleanness. Bad cover look dirt not washing or replace.
1 people find it helpful
M Riski Hariyanto
8.5
/10
Reviewed 184 week(s) ago
Very close with the place I need to go.
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Zainal Muttaqin
6.0
/10
Reviewed 185 week(s) ago
The hotel seems to be closed so I'm the only visitor, it's a bit scary.
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5 people find it helpful
Febri
6.1
/10
Reviewed 214 week(s) ago
The bathroom is not clean, there is no soap and the air conditioner is not cold.
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2 people find it helpful
FT
Fantonyo T.
5.7
/10
Reviewed 217 week(s) ago
The room is not cold enough, the outlet doesn't work.
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S
Silda
6.0
/10
Reviewed 233 week(s) ago
The bathroom is cramped and hot, the sink in the bathroom is leaking, the hot water doesn't work, guests in other rooms can be heard clearly aka very noisy.
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1 people find it helpful
Accommodation's Reply
09 Sep 2021
Hi Silda! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Dewi!
Mokhamad N. F.
6.0
/10
Reviewed 256 week(s) ago
The bathroom is dirty and smelly. so it tastes a little less good.
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Rudi santoko
5.7
/10
Reviewed 259 week(s) ago
It's 4:06 am, the sound of laughing music from their cellphones is playing loud laughter from the outside terrace. It was so loud that our family couldn't rest at all where I brought the baby so the baby was fussy. Is this a hotel, what is the marketplace so noisy it is half dead, God, the worst experience tonight was the intention to rest but instead got dizzy.
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2 people find it helpful
Febri
6.6
/10
Reviewed 271 week(s) ago
The place is comfortable, but for the air conditioner it is not cold enough (tried to replace it but it is still not cold).
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Febri
6.4
/10
Reviewed 271 week(s) ago
The place is comfortable, the staff is also friendly, only the shower does not come out, the soap in the bathroom runs out and the room air conditioner is not cold enough.
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Febri
9.1
/10
Reviewed 273 week(s) ago
Okay facilities at economical prices.
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1 people find it helpful
L
Larasati
6.1
/10
Reviewed 273 week(s) ago
For good friendly service, but for dirty bathroom water, dirty sheets and bed covers there are still marks "such as not being washed, bathroom equipment such as toothpaste, toothbrush and soap are not there, only 1 towel. For the AC, it's pretty cold. With a cheap price, it & amp; # 39; s not bad to stay 1 night for days, ”the place is not okay.
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1 people find it helpful
Bima A. N.
5.4
/10
Reviewed 286 week(s) ago
The bathroom is dirty, there is no soap ... the cupboard smells really ... the mattress in the sheets has lots of spots ... smells ...
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1 people find it helpful
ES
EDY S.
8.0
/10
Reviewed 288 week(s) ago
Very comfortable and good service.
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Guntur
6.0
/10
Reviewed 302 week(s) ago
The air conditioner is not cold, the window has no lid, the tap water smells bad, no towels for bathing, the worst experience of my life.
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Fitria M.
Family
6.0
/10
Reviewed 303 week(s) ago
Pillowcases are not changed every day, mineral water is not delivered to the room every day, it must always be requested, The toilet always smells after every flush is pressed must smell to all rooms, the room is not always given the air freshener, the sink water smells.
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1 people find it helpful
HW
Hamdan W.
6.0
/10
Reviewed 307 week(s) ago
Bad service, dirty rooms, former people, AC, not cold.
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Edy Supriyanto
Romantic
8.5
/10
Reviewed 311 week(s) ago
Competitive price with good facilities.
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1 people find it helpful
AR
Andri R.
Business
9.1
/10
Reviewed 311 week(s) ago
Stayed 3 nights there when certifying in Surabaya, Alhamdulillah the room was clean, the service was okay too