DoubleTree by Hilton Aqaba

Explore DoubleTree by Hilton Aqaba
8.4
Very Good
From 517 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

8.6

Service and Facilites

8.6

Traveler Reviews DoubleTree by Hilton Aqaba

Number of reviews per page
20
40
Top reviews
David
icon-Leisure
Leisure
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Do NOT stay at this hotel! The Doubletree by Hilton at Aqaba was a huge disappointment. I reserved a Nonsmoking King Superior Room with Sea View. The room was not Nonsmoking and the Sea View was extremely limited. I was placed in a room directly over the pool restaurant, which was full of smokers and incredibly loud. My room reeked of smoke, although smoking is banned in restaurants in Jordan. Additionally it was set far back because of the pool, which significantly impeded the Sea View. I complained to three staff members (Karmen, Abdel & Mustafa). None of them did anything to address my issues. They replied with platitudes (“We will never let this happen again”) and always closed their notes with “Let me know how I can be of further assistance” although they provided no assistance at all. On my last evening, after 5pm, the hotel manager texted to say they had a new room. I was literally packing up to leave. A feeble attempt to fix all the issues when my stay was near complete. Stay somewhere else in Aqaba! I went to dinner at the Movenpick and it was beautiful. I wish I had stayed there instead. I am a Hilton Honors member and an Expedia VIP and was treated like dirt. I wonder if this is because I was the only American staying at the hotel.
Read More
OBA ID
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The sea was partly visible from our room and the back up staff service was above par. Breakfast was very good. Good location and decent 5 star hotel. Will stay here again.
Muhammad
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I had a very pleasant stay at this hotel in Aqaba. The hotel is clean, well-organized, and the staff are very kind and helpful. The location is also very convenient and makes it easy to get around. One small note: it would be great if the hotel could enforce a stricter no-smoking policy to ensure a more comfortable environment for all guests.
Read More
Manar
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The rooms service not kindly
Voinea
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Breakfast was great. No complaints
Cloee
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice property, enjoyed breakfast, pool was a bit smaller than expected
Slim
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Good location, furniture in the room is old
Bashar
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Nice Property, the staff are very friendly and proud of their work and team.
Sandeep
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff were very nice and friendly. They tried to help as much as they could with our queries. We weren't aware of ghe beach club options beforehand, which wpuldve been nice to be informed about prior to our arrival. All in all, a decent stay and good breakfast.
Edison
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Very comfortable room with all the necessities. Great location.
Nicola
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We have had the very best time at Doubletree Aqaba. The location is amazing, the room was clean and comfortable, and the service was superb - Ellen, Vickie, Jean-Pauline and Rose in the restaurant deserve a particular mention for going above and beyond to make us feel so welcome, giving us travel tips and engaging brilliantly with my children. Chef Seab in the kitchen was also fantastic, asking if we had any special requests for the buffet. We absolutely loved our time here, would not hesitate to stay again, and would highly recommend!
Read More
Houd
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Its location just in the middle of town.
dirk
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Was upgraded to a beautiful view with a balcony! Wonderful experience!
Raha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Had a fantastic stay with my family. The location was perfect with walkable beach distance. The room was clean and comfy, and the staff were super friendly. Highly recommend for anyone visiting the area!
Mariam
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Super fast service !! So impressed by how fast they were with everything. Anytime I needed anything they were right at my door. Thank you for the superb service. I would definitely come back again
Taleb
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Everything is perfect!
MANI
icon-Business
Business
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

I am satisfied with Doubletree because it is clean and reasonably priced.
Tareq
icon-Leisure
Leisure
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

overall it hits all needs. bery good live music at rooftop
Fatima
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Good location
Ximena
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

The property is. It well maintained, the room was dirty, with stains in the curtains, the floor and bathroom not cleaned. Walls inside the room and along the corridors need repairs
Number of reviews per page
20
40