Wonderful

Our PM restaurant waiter and bartender was great. I think his name was Norbert. Rooms were cleaned, the food wasn’t great but not bad either. AM front desk staff weren’t too accommodating, however pm FD and night auditor were nice and friendly.

Soap dispenser not working in shower

Amazing service! They allowed us to store our luggage for 4 days when we went to the Galapagos - made that trip so much easier! Great breakfast, menu service for other meals. Bar mixes great drinks. Stay was perfect!!

The property was great, super friendly and helpful staff. Rooms were excellent and good value.

The hotel itself was fairly nice for the location with very comfortable beds, TV, refrigerators and bottles of water. It was a little dated but comfortable. Staff was helpful at check in and with a late checkout. Breakfast was nice and dinner restaurant decent but under staffed when we were there. The neighborhood is a little noisy on certain nights.

Nice hotel near Plaza Foch. Restaurant had a nice variety of Ecuadorian plates and seafood especially! Wife and I loved the huge king bed, city views, and hot shower. Only thing I would give 4 stars is the breakfast buffet but compared to other places it’s still quite yummy!

Great hotel in a good location for walking around. Emelio, & Sebastian on the front desk couldn’t have been more welcoming and helpful. They got us a driver called Javier who was a god send. He drove us on trips and twice to the airport. Last but not least the fabulous Fernando in the bar. A true friend. Made our stay very pleasurable! We got robbed unfortunately on the street and they all went out of there way to help. Definitely will stay again on my return.

Good place!

Great value! Lovely room with king size bed, nice linens and awesome view with large windows. Breakfast buffet is fine and dinners are great traditional dishes. I’ll be back.

The cleaning and the people working all around was very nice happy and professional.

Everything was awesome. Location,foodservice, in the restaurant excellente,High recommend.,Tku for your service.

What I like of the hotel Amazona was the room, good view, good beds, nice bathroom,

Excellent room, king bed, Excellent large shower, very clean, good service.

Breakfast was not which was offered. I was especting at least an extended menu.

Large modern room with a great view of Quito. Great breakfast.

Highlights to this property: the city view, location close to main attractions, and spetacular customer service. I will definitely choose this property again!

Terrible room. Broken elevators — they had to take us through the freight. No milk when trying to buy a a basic coffee. Worst hotel I’ve ever been to — definitely don’t recommend to anyone! Reviews and pictures are a lie.

Rooms nice and clean. Friendly staff. Breakfast was a bit lacking in selection but was ok.

Only thing did not like was no internet in my room on the 9th floor. Had to go to lobby for internet. Good breakfast and restaurant. Good location. Nice lobby.