Excellent! Did everything they could to make our stay very nice. Their great reputation is well-deserved!

I enjoyed my stay here. The staff is really friendly and attentive. It feels genuine and they are very responsive to your needs. The location is great and it’s extremely safe. You are behind a guarded gate 24/7. I appreciated how easy they made it to check in and out and feeling safe is truly something you value in a country where it can feel uncertain at times. I will definitely return!

It’s like arriving to your grandad’s house. Cozy, and nice

Very beautiful hotel. The staff was really nice & attentive.

Very friendly and welcoming. Helpful in advance of our arrival, arranging transportation from the airport and answering our questions. Good recommendations for places to eat.

Nice arquitecture

Very nice place in a not very nice city

Lovely staff that really make you feel like family

From the moment we walked through the door until we left the property, we felt as though we were among friends. Everyone here was wonderfully kind and helpful, and our room was lovely, comfortable and quiet. We highly recommend the Orilla del Rio and hope to return soon!

This is a small family run property with a very friendly and accommodating staff.

La habitacion que nos dieron no era como la de la foto pero estaba bien. Lo mas bonito del hotel es la zona del jardin. Los duenos del hotel super amables y serviciales. Recomendado

Really helpful and friendly staff. Really nice rooms

This hotel is extremely overpriced. We paid about $100 for the king room (not including breakfast) and the bed was very old, hard and starting to sag. Also, there were no screens on the windows and in the night there are many mosquitoes. I really like sleeping with fresh air and would not have booked this place if I knew that we could not open the windows. Also double check the location because it’s in a different place from what’s on the map. There’s also no refrigerator and there is construction happing just next door that no one mentioned. The good things include the balcony, friendly service, nice floors (not carpet), and a nice bathroom. The price would be more fair if it were approximately $40-50/night.

The service and the room are great The location is awesome

It is a nice property and I visited it in the past but unfortunately the staff at the restaurant part for dinner had no idea what and how to serve, the breakfast with old toast and cold coffee and the cleaning service just entered the room without knocking the door. It was just disappointing and I will not return even the place is nice.

The property was a cute bed and breakfast style hotel that was well kept. We ate at the restaurant on site. The food was good.

Great Hotel! Clean and rooms are very nice! Staff is very good

its in a gated community and near the airport, lots of things to do around, theaters good restaurants shops. nice place to feel like home.

Broken shower needed to walk in my pj ‘s to another room. Cold and reheated coffee in the morning.

Room was very clean. I would of liked some water in our room when we arrived . It would of been nice if the room was cool when we arrived . Breakfast area was pretty , breakfast was so so. Coffee was delicious💕