Concierge Patrick and Robert were amazing... they ensured we got good rooms and went extra length to make us comfortable..

Rooms are comfortable, staff are lovely. Breakfast (that’s included) is wonderful with a lot of selection.

Exquisite meals, amazing and friendly staff, clean rooms with hot showers

The air-conditioning is working but won't go lower than 22 degrees. The maintenance guy said he'll be back to fix the shower head but never did. Other than that, everything was great, Felt safe even with a protest going on outside.

From the moment a guest drives up to the hotel, there is attention given to safety and comfort. The staff at this hotel works hard to provide a safe, clean, comfortable, environment meeting any need for the guest. This hotel has been my top choice in Nairobi since 2021 and I have grown to love the staff.

All the staff are amazing went above and beyond I am very impressed thank you management and staff

Patrick your such a good person Liz your amazing

The staff where amazing very professional thank you Mary Patrick Antony Robert Precious ELizaBeth and Jedidiab

The staff where amazing Patrick Mary ELizabeth Liz precious Anthony Robert

The staff are excellent Patrick and Liz went above and beyond

The staff was very kind to help me get some medicine delivered. We did not have MPESA, which is like a requirement for anything in Kenya, and so many businesses don't take cash.

Patrick the Porter and Liz excellent staff the hotel is amazing

Excellent staff and breakfast was really good.

Great staff

Great staff great management the porter Patrick amazing

Clean room excellent staff

Great staff

Shops near by

very central hotel

The hotel was very clean and as advertised but the stay was made great my the wonderful friendly staff.