Thomas Albert Hotel

Explore Thomas Albert Hotel
9.4
Exceptional
From 117 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

6.0

Service and Facilites

9.4

Traveler Reviews Thomas Albert Hotel

Number of reviews per page
20
40
Top reviews
Moses
icon-Leisure
Leisure
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

My first time to Moldova was not such a great experience! From day one, the room was loud overnight and breakfast was too simple for a boutique four star hotel. The bathroom was dirty, uncleaned female long hairs were present! I thought I entered a two star hotel. I could literally hear a women and a man fighting (shouting out loud at each other!) Then I raised a complaint to change room and I was told that the room at a higher floor wasn't available until two days later! Two days later I moved up and room was spacious. BUT, after a shower in the evening, the water after a shower was leaking out onto the flooring and it became too slippery for me to get out (as a disabled). In the end I had to use all the towels to soak the poor quality flooring and had to dry myself with the heating on! I then went downstairs and asked for a full refund to the male receptionist and he said he understands me but cannot call his manager! Ive asked Expedia for a full refund for the poor services I received from this hotel and I didn't get it. So I shall upload all my evidence of poor services to get my full refund back. 2nd morning breakfast was really too simple. no vegetables but cheese and ham with two croissants available to eat. The cappuccino machine had broken even after refilling the milk section. the staff had made 4 cappuccinos instead it turned out to be pure espresso! The location wasn't that bad, quite close to Valea Marilor Park and 30 mins walk from city centre. needs improvement
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Stephen
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very helpful staff especially Elena who helped me with a tour I wanted to arrange.
Sergio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Noisy hotel and old carpet. But good location and breakfast.
Vladimir
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very nice!
Vladimir
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Service is very good
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very helpful staff, very nice hotel
Isin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

All was excellent. A top tier hotel at the centre. Very warm in the midst of winter.
Viol
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Excellent !!
Wesmond
icon-Business
Business
8.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Very clean & modern.
W Robert
icon-Business
Business
8.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

A clean, modern hotel in central Chisinau. Nothing too fancy but my stay was fine. Very small basic gym, simple but decent breakfast. The staff were helpful, the bed was big and comfy, the water was hot. The internet went out and I was provided a portable wifi modem.
LAURA
8.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

The hotel is overall lovely and in a great location. The shower is one of the best - great hot water and pressure. There was a little confusion about breakfast, but the hotel resolved it easily. I would definitely stay there again!
Aleksander
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

Amazing hotel. Small and comfortable. Easy to get by car. With parking. Very friendly staff.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Amazing central hotel, with really friendly staff. I would recommend this hotel to everyone visiting Chişinău. Breakfast was very good too.
Igor
10.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Best boutique hotel in Moldova! Great rooms, amenities and staff. Breakfast is great!
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Good location with very friendly and helpful staff.A nice clean hotel without airs and graces.The mini bar offers a small bottle of wine at the same price as a small bottle of water ! Breakfast sets you up adequately before leaving to explore for the day.They organize transfers and trips by request.
JY
icon-Leisure
Leisure
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Good location, within walking distance to city center. 20 min walk. Great hotel. Awesome staff. Great price, from a Western point of view.
Janki
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Very nice hotel in a central location. Had all the amenities you could need, and a few more. A nice touch was the goodie bag I got when checking out.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

The service is great, even leaves you a welcome note in the room! Not in the heart of city center, but still a great place to stay.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Very friendly staff, nice facilities. Lovely hotel.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Although it is not a well-known chain property, you still get 4 stars hotel service . it was really nice
Number of reviews per page
20
40