It was difficult to find the entry of the front door. Waited for long period of time for the call centre to help on intercom just for the female worker to respond as if we knew where to go. Back door essentially looks like main entrance from Great South Rd. Shower still had mold, scuff marks on door and walls and unvacummed behind furniture. As we checked in late we couldnt get extra things as noone is on 24/7. This was very inconvenient. Bad service. Signs and website says reception open until 10pm but it is not!!! The worst was we were put in a room by the road and it was sooo noisy music blaring throughout the night
First time staying at Ramada and it has been the worst experience