Room was small but clean

I had a horrible experience. Upon opening the door to my room after check in at the lobby, an employee was pleasuring himself in the corner. I yelled ‘this is my room’ out of confusion and panic and as he fumbled to get his pants up and zipped he muttered ‘I’m so sorry.’ I went to the front desk to explain what happened, was given a new room and a TEN DOLLAR CREDIT to the attached restaurant for my troubles. I am still traumatized.

Good location

Nice hotel centrally located on 5th Avenue. Rooms clean and neat. Staff excellent. Nice roof top restaurant Inner rooms very quiet. The only issue here is disrespectful loud people in adjacent rooms especially with kids. We travelled with kids and they didn’t bang on the walls or scream in the corridors early morning 4am every day we were there despite knocking on the doors to ask them to be quiet. Stay away from the family double rooms. You have been warned.

Great location Great staff Great room

Really spacious and clean room

Great location and very nicely decorated, room was comfortable and staff extremely friendly.

Very nice

Reception staff was warm, friendly and personable. made us feel right as home from the beginning. Good location, clean, quiet, easy access to room. overall stay was very nice.

Okay, charge a $33 amenity fee that we didn’t have time to use, flat uncomfortable pillows, nice location, easy walk to Times Square

Had an amazing time at this property. The staff, especially Leornado, were amazing.

Small disappointing lobby area. Unimpressive. Everything is very compact. Felt like a sardine!

This hotel Was in a great location for walking to many things. Only problem was The sliding door to the toilet was a struggle but the door to the entire bathroom did not slide at all! Also very poor lighting.

This was our second time here and it was great. We got to the hotel a couple of hrs before check in, and they were able to give us a room right away. Location is very convenient close to subway and grand central.

Great area, clean, felt safe with my 11 yo

Loved the location .., close to everything Staff was extremely friendly Great roof top bar/ restaurant with views of Empire State Building

Wonderful front desk staff. Comfortable bed. Clean. Good restaurant in the lobby.

Room was clean, bed was comfortable, breakfast was delicious. Convenient location in relation to Broadway. We had a very nice stay.

It was within walking distance from a CVS, and many restaurants, most especially the Fresh Kitchen,

Very good, strongly recommend to everyone!