7.2
Pleasant
From 186 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.2

Service and Facilites

7.6

Traveler Reviews Hotel Africana

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Staff is very attentive and all the basic aspects are great -- good wifi, very solid breakfast buffet, hot water for showers. There is also a strong evening vibe of live music and buffet dinners that makes the property relaxing if you are here on business.
NASEER
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

It is in a good spot
Tobius
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good
Haruna
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Hospitality
Ssentongo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Amazing Experience Overall!
Ssentongo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The collective standard of excellence is what I love the most. Smiling faces and prompt customer service stands out as well.Both BMK & Hotel Africana are amazing!
Gretchen
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Washer and dryer
Hannet
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

The staff are unfriendly, poor customer service, the receptionist couldn’t find my bookings . I was very disappointed and emotionally distressed! I think for my mental health I would never again book with Expedia to stay at African hotel !!!!
Moses
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

the room fridge was not working. The Room AC was difficult to operate and shut off twice in the middle of the night. The TV was not easy to operate. Only had sound but no picture. The water faucet in the shower was stuck on very hot water and ended up taking a cold shower.
Erisa
icon-Business with Children
Business with Children
2.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Unprofessional stuffs, not cooperative at all.
Nevan
icon-Business
Business
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Gracious staff, clean rooms and quirky architecture. Odd styling choices, which seem to be Soviet inspired, and that's part of the experience. Great value for a historic property.
Mary
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Excellent helpful staff
Ronald
icon-Business
Business
8.0
/10
Reviewed 201 week(s) ago

Hotels.com verified review

I had no warm water, other than that was a good stay.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

The staff was friendly in the view was breathtaking.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

Perfect location for business. Good service overall. Property condition needs a spruce up
Yassinove
icon-Business
Business
4.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

It is not a hotel for $ 88. Please increase by 10-15 dollar and choose another hotel if you are visiting Kampala. I don’t want to be rude by giving details.( hygiene, food and noises are the mean issues).
Abdallah
icon-Business
Business
8.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

convenient location, service is good and good size rooms
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

everything needs some updating. Wardrobe wouldn’t close, some plumbing in bathroom poorly repaired
Jordan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

The pool area is beautiful! And the gym is perfect.
Manickaraj
6.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Wonderful inappropriate service
Number of reviews per page
20
40