Dear Wilson, Thank you for sharing your feedback about your recent stay with us. We sincerely appreciate your kind words regarding other aspects of your experience, but we are deeply concerned to learn about the inconsistent service you encountered at our reception. Please accept our heartfelt apologies for the impolite behavior displayed by two of our reception staff. We agree completely that our front desk team represents the face of our hotel, and such service is unacceptable. Your feedback has been escalated to our respective team for immediate review and staff retraining. We are committed to ensuring every guest feels welcomed and valued from the moment they arrive. We hope you will consider giving us another opportunity to provide you with the warm and professional hospitality you deserve. #LiveBold, WOLO Kuala Lumpur

Dear guest, Thank you for your wonderful feedback and for recommending our hotel! We are thrilled to hear that you enjoyed our strategic location, clean rooms, and found great value in your stay. Our team works hard to provide a comfortable and convenient experience for all our guests, and your kind words serve as great encouragement. We look forward to welcoming you back on your next visit to Kuala Lumpur! #LiveBold, WOLO Kuala Lumpur

Dear guest, Thank you for your thoughtful review. We’re delighted that our staff's friendliness and the exceptional service delivered as well as the convenience of our location contributed to a memorable stay. Feedback like yours reminds us of why we do what we do — to ensure our guests feel inspired, supported, and right at home. WOLO is more than just a place to stay; it’s a space designed for those who embrace new experiences and choose to live bold. We hope to see you again on your next KL adventure. #LiveBold, WOLO Kuala Lumpur

Dear Hendri G., Thank you for your wonderful review. We’re so glad our team could make your experience at WOLO a special one. Their warmth and passion truly shape what we’re all about — authentic hospitality in the heart of KL. We hope to have the pleasure of welcoming you again soon! #LiveBold, WOLO Kuala Lumpur

Dear guest, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the convenience of having Chagee right here in the hotel area. It's great to know that you appreciated being able to enjoy your favorite drinks without having to go far. We look forward to welcoming you back soon for another relaxing and convenient stay at WOLO! #LiveBold, WOLO Kuala Lumpur

Dear Kyda L., We truly appreciate your positive feedback. WOLO was designed for travellers who want to be immersed in the energy of the city, and we’re pleased to know that our location suited your needs so well. Whether it’s business or leisure, Bukit Bintang offers endless possibilities right at your doorstep. Thank you for sharing your experience — we hope to host you again soon. #LiveBold, WOLO Kuala Lumpur

Dear guest, Thank you so much for your wonderful and heartfelt feedback! We are absolutely thrilled to hear that you enjoyed your stay with us—from the great room and perfect air conditioning to the vibrant vibes and stunning view. It brings us immense joy to know that our team’s hospitality made a positive impression from the moment you stepped into the lobby. Your kind words truly inspire us to continue delivering memorable experiences. We can’t wait to welcome you back to WOLO for another exceptional stay! Until then, take care and travel safe. #LiveBold, WOLO Kuala Lumpur

Dear Guest, Thank you for taking the time to share your review and for your kind words regarding our hotel's cleanliness, convenient location, and the friendliness of our staff. We are thrilled to know you enjoyed these aspects of your stay. Please accept our sincerest apologies for the oversight on the second day of your stay when the mineral water was not replenished in your room. This is certainly not our standard service, and we have addressed this with our housekeeping team to reinforce our protocols and prevent this from happening again. We truly appreciate you bringing this to our attention. Your feedback is essential in helping us improve. We hope to have the opportunity to welcome you back and provide you with a flawless experience on your next visit. #LiveBold, WOLO Kuala Lumpur

Dear Guest, Thank you for your thoughtful review. We’re delighted that our location and warm hospitality contributed to a memorable stay. Feedback like yours reminds us of why we do what we do — to ensure our guests feel inspired, supported, and right at home. WOLO is more than just a place to stay; it’s a space designed for those who embrace new experiences and choose to live bold. We hope to see you again on your next KL adventure. #LiveBold, WOLO Kuala Lumpur

Dear L***a, Thank you for sharing your recent stay experience with us. We're thrilled to hear that you enjoyed our great location. Being situated in the heart of Bukit Bintang allows us to offer easy access to many attractions, dining, and shopping spots, and we're happy it made your stay even more convenient. As we are a lifestyle hotel that is located in the high spot area of Bukit Bintang, hence, there are limited spaces available to enhance our pick-up and drop off point as we have catered to more rooms. However, our team is working on improving the convenience for future guests! Should your travels bring you back to this vibrant area, we would be honored to welcome you again and offer you an even more enjoyable stay. #LiveBold, WOLO Kuala Lumpur

Dear Y***y, Thank you for your kind words and for choosing WOLO Kuala Lumpur. We’re delighted to hear that our central location added convenience to your stay. Being in the heart of Bukit Bintang means our guests are always within steps of the city's most exciting spots — from shopping and dining to cultural landmarks. We’re glad it made your experience more enjoyable, and we look forward to welcoming you again soon. #LiveBold, WOLO Kuala Lumpur

Dear N***a, Thank you for sharing your kind revieew. We are thrilled to hear that you had a great stay with us and you appreciated the staff's friendliness. Providing excellent customer service is one of our top priorities, and we are glad that our team members made a positive impression on you. We look forward to see you again soon! #LiveBold, WOLO Kuala Lumpur

Dear M***a, Thank you for your recent stay and for highlighting what worked well for you. It’s always wonderful to hear when our guests find value in our location. Whether it’s hopping on public transport, indulging in local eats, or exploring KL’s vibrant streets — WOLO’s surroundings truly offer something for everyone. We appreciate your kind review and hope to welcome you back soon. #LiveBold, WOLO Kuala Lumpur

Dear Guest, Thank you for your kind words and for choosing WOLO Kuala Lumpur. We’re delighted to hear that our central location added convenience to your stay. Being in the heart of Bukit Bintang means our guests are always within steps of the city's most exciting spots — from shopping and dining to cultural landmarks. We’re glad it made your experience more enjoyable, and we look forward to welcoming you again soon. #LiveBold, WOLO Kuala Lumpur

Dear mohamad s., Thank you for sharing your positive review. We are delighted to hear that you enjoyed the convenience of our prime location in the heart of Bukit Bintang. It’s always wonderful to hear when our guests find value in our location. Whether it’s hopping on public transport, indulging in local eats, or exploring KL’s vibrant streets — WOLO’s surroundings truly offer something for everyone. We appreciate your kind review and hope to welcome you back soon. #LiveBold, WOLO Kuala Lumpur

Dear S***a, Thank you for sharing your positive experience with us. We are delighted to know that you enjoyed your stay with us at WOLO. At WOLO Kuala Lumpur, we strive to create memorable stays for every guest, and your feedback reassures us that we are on the right path. It was a pleasure to host you and we look forward to welcoming you back to WOLO — where every stay is a chance to live bold in the heart of the city. #LiveBold, WOLO Kuala Lumpur

Dear Y***J, Thank you for your kind review. We are thrilled to hear that you enjoyed your stay with us especially the clean room and the staff's friendliness. We aim to provide the best possible experience for all our guests, and your positive feedback encourages us to continue delivering exceptional service. We can't wait to see you again soon! #LiveBold, WOLO Kuala Lumpur

Dear E***n, Thank you so much for your positive review. We are thrilled to hear that you the convenience of our location in the heart of Bukit Bintang. We appreciate your kind words about our staff's efforts to accommodate your needs. It's always our goal to provide exceptional service and ensure our guests have a pleasant stay. We truly appreciate your feedback and look forward to welcoming you back for another fantastic experience! #LiveBold, WOLO Kuala Lumpur