This was the best hotel to end our safari at. Would’ve wanted to stay longer. Food was great at their restaurants, service impeccable. Beds were so comfy, spa and gym had great amenities, lovely grounds and garden to go around at!

Best hotel in Arusha city, no question

Top and grand hotel in the best part of Arusha

Used it as a day hotel after safari... it took 90 minutes to get food at the restaurant so it used up nearly all of our lay over time. I was also told I needed to book two rooms (traveling with kids) for our 2.5 hr (yes, thats correct) stay. I would suggest Four Points Sheraton instead for a lay over hotel

Really enjoyed our stay at the Gran Melia. They made you feel welcome from the moment you walk in. The amenities are great. Rooms are comfortable and clean. Staff is very friendly and helpful.

Great service and nice property with lots of greenery and views

This property is absolutely beautiful. The grounds are fantastic, they grow their own coffee, avocados and other gorgeous plants and flowers. The rooms are beautiful, big and the view of Mount Meru was outstanding. . However, what makes this hotel five stars is the hotel staff. They are amazingly kind, professional, courteous and ready to answer or help in any way needed. The breakfast buffet has a tremendous variety and was delicious. The coffee for the lattes was grown on site. Overall, a fantastic experience! Thank you Gran Melia staff!

Really modern and fresh hotel

The property is very nice, and I had a very enjoyable experience at the spa. Unfortunately there were a number of issues with several dining experiences. Steak cooked at the wrong temperatures, food coming out cold, coffee order incorrect. It was likely a one-off but given the number of issues I had I figured it was worth noting. The F&B manager responded swiftly and indicated they were working on (or would be working on) training to meet expectations.

L’hôtel est superbe, luxueux, la végétation luxuriante. Très belle chambre avec lit Confortable SAUF le lit supplémentaire était horrible, avec tous les ressorts qu’on pouvait sentir avec juste la main, extra bed facturé 50 dollars. La réception nous a fait payer ce lit malgré notre réclamation… une HONTE d’avoir un matelas aussi horrible dans un établissement 5 étoiles, et dans lesquel la nuit coûte très cher

It was amazing….loved it.

Room wasn’t ready and insects in the room. But staff corrected/ other than that beautiful hotel and room. Excellent staff

Excellent service from the team and walkable distance to various eateries ,great location

Beautiful, relaxing property! Cannot fault it in any aspect

Wonderful stay thank you so much !

Great hotel.

Awesome stay and it’s a very nice hotel

The Gran Melia Arusha was the perfect hotel to stay after our safari. The property is beautiful and very quiet (especially for a property surrounded by busy streets. The amenities at the hotel were fantastic and the options for dinning are varied, with the rooftop restaurant having an amazing view.

We only stayed for one night but had a great experience. The hotel property is beautiful and the staff is very friendly. We had dinner at the rooftop restaurant. The food was delicious and the decor was very nice. I highly recommend this hotel if you're in Arusha.

Super, nothing of this level in Arusha!