Puma Imperial Hotel

Explore Puma Imperial Hotel
7.4
Pleasant
From 45 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

7.4

Traveler Reviews Puma Imperial Hotel

Number of reviews per page
20
40
Top reviews
Raul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was very spacious. The staff was friendly and inviting. Also the free breakfast was delicious, it was fresh and tasty. Please keep up the great work you all do. I'm definitely staying at this property again when I bring my mom.
Andrea
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We had an extremely comfortable stay in a large spacious twin room with a kitchenette. Location is excellent for central activities in Ulaabaatar.
Jacqueline
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Helpful staff, great location nice room. Could have used a stand alone shower rather than a tub shower.
B
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great stay - had everything I needed for a comfortable night's sleep.
Megan
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff at this hotel is very friendly- one receptionist went above and beyond and helped me find a dentist when I was in a lot of pain. The hotel itself is a bit older, but it is comfortable nonetheless. It’s a very close walk to Sukhbaatar Square and multiple museums and monuments.
Yestin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Helpful, great facilities, great breakfast. Good location
Verified traveler
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Nice hotel within walking distance of a lot of shopping, dining, and cultural attractions. Very helpful staff.
Wen-Jung
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

We request non smoking room. But they assigned a bad smell smoking room to us. And said no room to change.
Randall
icon-Leisure
Leisure
2.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

The hotel does not have good communication with Orbitz. I had booked and a confirmation from Orbitz. However when I showed up, the hotel was full. They did find a neighboring hotel. My advice is call the hotel after booking to insure you have a room.
Birendra
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Room heating and cleanliness. Not enough drinking water.
Gorancho
8.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

Nice location, rooms food staff and overall positive experience. Some aspects can be improved of course, such is food variety but having in mind the pricing I believe it is a very good overall balance
Anna
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

They put us up in a different hotel that wasn’t the greatest
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

Although there were a few technical difficulties with my room when I checked in, the staff moved me to a new room and did their best to make me feel comfortable. I appreciate the hospitality of the management and the staff. Also, breakfast and location are great!
Chris
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

The staff here were excellent - very helpful with us having three very short stays - arriving late and departing early. Storing bags, arranging laundry, making us breakfast sandwiches at 4am. Great service.
Verified traveler
8.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Excellent location, attentive staff, not a “cookie-cutter” sort of property. Appear to be in the process of making room upgrades.
Verified traveler
8.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

It was good to stay right by Government Palace
Verified traveler
6.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Well located, walking distance to State Department Store, across the street from Sukhbaatar Square. Our reservation was different from what I had booked online and was told that there could be a price adjustment, but in the end they corrected the mistake.
Verified traveler
10.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Prime location. Next to the main square. Close to museums and other major attractions in the city. Also walking distance to a bus stop that takes you directly to the airport.
Noriko
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

深夜のチェックイン・早朝のチェックアウトでしたが、フロントのスタッフの方には明るく対応していただけました。 中心地にあるので行動の拠点として便利でした。 1階にあるカレーレストラン、美味しいです。
Daihan
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

흠... 그냥 그럭저럭 괜찮음. 청소상태는 그냥보기는 괜찮은데. 세부적으론 별로... 샤워커튼이 없어서 사방으로 물이 튀고, 샤워장은 배수가 안됨. 조식은 조금 아쉬운 정도~.
Number of reviews per page
20
40