Spice Palace Hotel

Explore Spice Palace Hotel
8.4
Very Good
From 125 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews Spice Palace Hotel

Number of reviews per page
20
40
Top reviews
stella
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The people who worked there were very nice, helpful, and personable.
Ali
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our experience at this hotel was very disappointing. From the moment we arrived, the welcome was not good at all. Even at check-out, the staff did not respond to phone calls. When we first entered the room, there were no towels provided, even though they should have been ready. We had to keep asking repeatedly and even went outside several times before we finally received them. The bathroom had a very unpleasant smell whenever we used the water, which made it uncomfortable. Breakfast was below average with limited options, and when we tried lunch at the hotel, it was terrible. Overall, the service and facilities did not meet expectations, and we would not recommend this hotel.
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Alan
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I would say this property met all my needs. It’s in a great location for both food and seeing some of the sights in stone town. I fear the only drawback is that there are many commercial stores around which is both a blessing and a curse as you pass by the same people selling their wares all the time through no fault of their ow.
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Michael
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Our bathroom flooded multiple times. First room smelled terrible, moved to the next room which flooded. Asked to speak to the manager about it. We were there for three days and never heard from them. They never responded and clearly didn’t care. Front desk was unhelpful and had bad attitude. Vehicles cannot access the hotel as there are only small alley ways surrounding the hotel. Be prepared to walk a long distance with your bags. I would not stay here again.
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Gary keith
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location good service excellent breakfast
Victoria
icon-Leisure
Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice lobby, pool and cafe area. Rooms are dated and bedding is nasty! Staff great. Location good. Well priced for a short 1 night stay.
Maryam
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice staff
Jamaal
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I enjoyed my stay here no complaints at all I plan to revisit with friends soon
Ziyanai
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Relatively easy to find hotel, walking distance from ferry and other places of historical significance such as the Slave market. Very clean room, exquisite furniture and decorations. Air con and wifi worked very well. Delightful and pleasant staff, engaging and gave tips on areas to visit. Delicious breakfast, great choice. Will definitely visit again.
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Nancy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

This was a great place to stay. The food was good and the rooms were excellent. The staff was very helpful in assisting us with anything we needed. The pool was a nice benefit to relax in after a hot day out in the city. I would highly recommend staying here.
Kevin
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Nice boutique hotel. Good food and clean. Rooftop dinner option with the wine and seafood dinner was a nice suprise. Nice cozy pool.
Carol
icon-Leisure
Leisure
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very quaint hotel with African decor in mid Stonetown. Shopping unavoidable. Rooftop restaurant with great food and drinks.
Michael
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

It was very peaceful and relaxing
Keisha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

In the heart of zanzibar! Fantastic staff. Your Masai collegues Luka and others werr ecceptional. Shoeing us food spots .24hr front desk and everyhkng was so clean . Loved it
Steven
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

In a real area. Many local people right outside the door. If you are looking for a sanitized western lux hotel, maybe go elsewhere. If you want to really feel like Stone Town a good option. Room was basic but clean and comfortable.
Lenora
icon-Leisure
Leisure
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Close to everything of interest. Modern, well kept.
Angelique
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We booked this hotel via Expedia and stayed 2 nights. The best thing about this hotel is location. It is in the middle of Stone Town, walking distance to all the attractions (Freddie Mercury museum, slave market, churches, spice market, old port). There are a lot of shops and many restaurants around the corner. We walked a lot on our own and it is very safe during the day. People are friendly. The roof top restaurant has view of Stone Town. I arranged pick up from airport and they were great. They also took us to our resort in Nungwi and I think there price is better than taxi or service from Nungwi. The room is very nice and clean. Breakfast is good too. The downside, there are constructions in other buildings surrounding this hotel. And our room is next to the street. So it is very noisy all day and night. People on the streets are talking into 2-3 in the morning and the loud speaker from a mosque near by starts at 5am. People staying in the hotel coming into the hotel until 2-3 am. So I didn’t get much sleep here. There was a mixed up for our breakfast. Hotel has record that we did book with breakfast. But the rooftop restaurant did not receive our booking. So they refused letting us in even when I showed my booking information from Expedia. The front desk had to work through the 2 management systems to solve this problem. It took so long by the time they solved this miscommunication, breakfast time was almost over so we had to rush to get some food.
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Patrick
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Great value for money
Raju
4.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Repairs going at the adjustable property and no information about that.also no hot water due to some problems what give property 2 stars
Aisling
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

All of the staff here were so kind and helpful! My room was so clean and comfortable, and the breakfast was amazing 🤩 I really hope I can stay here again one day ❤️ Asante Sana!!
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