It was a lovely stay! Great view.

This was our first hotel after our international flight. It was fairly late at night but they offered plenty of amenities, including a tea time service of desserts, which for us was amazing since everything around was closed by the time we checked in. We’re sad we only stayed one night here, but is on our list to stay longer next time!

It was perfect. Staff were so kind

Excellent staff and very nice hotel

First time in Japan and our hotel was great and located to a lot of places within walking distance. Friendly staff and great accommodations!

One of the best rooms for value around the Hakata area

This property was falsely advertised on Expedia as family friendly which is completely untrue. The staff are atrocious, they lie about everything. They are very shady in the way they operate the hotel, if it can be called that. Some of the staff who are foreigners are extremely rude and belligerent. They abuse families or vulnerable women if they patronize this business. I have already filed a complaint with both their corporate office and Expedia. It blatantly false advertising to call this family friendly. The pictures do not represent the facilities. The elevator closed while we tried to enter making it extremely unsafe to be operating it in that condition. We will not ever return even if it was offered for free and they paid for us to visit. That says a lot.

Great location Conveniently located

Fun location

Unexpectedly was treated to a seasonal afternoon tea! Room was wonderful, with a balcony overlooking the river, fantastic bed, bathroom was great. Would stay again!

The room was spacious and the location was great. We received a complimentary afternoon tea. It was lovely. In the guise of eco-friendliness. The hotel did not make the beds nor vacuum. They did change the towels and throw out the garbage. We stayed for five nights. At least vacuum a bit during one of the nights. Nice views!

A medium hotel of about 50 rooms. Staff are friendly but not much they can do. No extra pillow and luggage rack when asked. There is no drawer to store anything. The hilarious thing is two nightstands with fake drawer covers. The room is spacious but empty space. The WiFi rarely works. I would not stay there again.

Gorgeous view from balcony as this hotel is oceanfront. More than met my expectation. Rooms are quiet. Hotel is central to shopping and dining . Great experience.

Clean and in a great location. Welcome tea was a nice touch. Bathroom is amazing and in room facilities were good. Would’ve been better if there was a gym.

Big and convenient. Most things are self service and very technologically advanced

Great location within walking distance of train station, Tanjin station, shops and restaurants. Large room for Japanese standards and loved the balcony overlooking the river. Very clean, super comfy bed and fluffy white towels that were changed each day. The only negatives were in the space layout. There was a lack of hooks in the bathroom and sink area. There was only 1 hook and when you hung anything on it it covered up the light switch for the toilet.The craziest layout I have ever seen was in the bathroom area. There were 3 separate rooms for the small space that was bathroom, toilet and sink area. Each had a door and the doors opened into each other. You had to close each door in order to open one of the other doors as the doors when open blocked access to the other spaces.

The locational of the hotel is amazing, surrounded by local food stalls and only a five minute walk to the canal city, this place is amazing!

The best part was the location and the room was clean and very spacious. I plan to stay at this Hotel every time I visit Fukuoka.

Two things make this property stand out: the location with the view of the river and dessert tower (Villax Time). We had a room with a king bed and a small balcony overlooking the river. The room layout is a little crowded. There is a little L shaped sofa with a round table that is too big for the room which makes it hard to move around the bed to the desk. The TV is mounted to the wall and does not have a positional arm to adjust the TV to watch comfortably from bed. The balcony only has one chair. The carpet in the sleeping area was stained and looked old. It would be nice if the management added small coffee makers to the room rather than offering instant coffee packets in the lobby. However, there are more positives with this room than negatives. The location is great for walking around and close to many restaurants and attractions. The dessert tower is as beautiful as it is delicious. The staff speaks good English. The bathroom was nice with good water pressure in the bath and shower. There are adequate plugs to charge devices at the desk and bed sides including USB plugs. Overall nice hotel. There are still many COVID restrictions in town so eat dinner early many places were carry out only after 7:00 p.m. or stopped selling alcohol early.

Amazing stay with stunning view and complementary dessert for arriving. Nice bed, with wow space compared to other hotel. Really enjoy it