Maple Hotel Second Branch

Explore Maple Hotel Second Branch
8.4
Very Good
From 264 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.4

Traveler Reviews Maple Hotel Second Branch

Number of reviews per page
20
40
Top reviews
Darwin
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

If you like to flash your bits to the neighbours in the shower and allow your room mate to see you whilst sitting on the toilet then this is definitely the hotel for you. The whole bathroom is built on the Main Street using clear glass in the windows. They are covered rather poorly with blinds, however, when you switch on the shower it creates an air current which sucks the blinds off the windows thus allowing the neighbours to watch you shower. There is no mirror in the bathroom - there are 2 next to the main entrance door which is not helpful if you need to shave or put in contact lenses.There is a sliding door over the bathroom and next to the toilet which does not completely enclose the room so prepare to share your private toilet moments with your room mate for a real cr*p experience lol. The room is a little dated but not too bad. The towels we were given were originally white but had turned grey with holes as they are so old. The aircon works well and the bed large and comfortable. In fairness the price was really cheap so you get what you pay for. However, I would not recommend this place.
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Deryk
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

In my many, many years of traveling, this was my worst experience of checking into any hotel. The receptionist told me that I had only booked one room for two nights when I had booked two rooms for two nights, although she had the Expedia confirmation in her hand that clarly stated, "Multi Rooms, two nights". She kept insisting that it was one room. It took 45 minutes, (during which time I missed an appointment), and a call to her boss, to finally get my two rooms. I never received an apology or anything, just given the key cards. Also, when talking to her manager in Chinese, which I understand a little, she kept refering to us as "foreigners" instead of guests. I was annoyed about this as she tried to make it our fault as we were foreigners, and kept telling us to call Expedia to sort this out. It was neither Expedia's or our my fault. Very rude. On the plus side, all the other staff I met on reception were very nice and helpful. Overall, it's not a bad hotel with good underground parking, although some of the rooms are a strange shape, (my colleage had a triangular one with a triangular shower and I had a column in mine).
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Jaewon
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Business and Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Pretty nice stay with very reasonable budget range. I should not complain too much considering the less than half price per night, but the only drawback is its location. It is difficult to walk from city center to the hotel. But I probably stay here again.
Andrea
10.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

Great accomodation, receptionist was friendly and could speak good English. She offered to keep our bikes indoors which was really nice. The afternoon tea is included in price. Overall I was very satisfied!
Verified traveler
6.0
/10
Reviewed 260 week(s) ago

Hotels.com verified review

The main thing that was disappointing was the cleanliness. The floor was dirty, and the curtains were dusty. I also noticed a bit of blood on the bedding sheets. The tv was also outdated and some of the lights had issues. The view was nice enough and the shower water was nice and hot. However, the nonslip bath mat looked a bit old so I risked not using it.
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Ann
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Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

服務人員親切,有地下停車場,房間樸實乾淨,是個CP值高的飯店。
Stéphane
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Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Hôtel confortable, situé un peu à l'écart de la gare. Personnel qui ne comprend pas très bien l'anglais, ce qui rend les communications difficiles. Possibilité de se faire prêter des vélos, ce qui est très utile. En revanche, le personnel du restaurant au petit-déjeuner n'est pas très sympathique. Très bon restaurant à proximité.
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LI JU
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

以房費1600元而言,有達到整齊清潔就很不錯,熱水壺有乾淨讓我很驚訝,以後去台南會續訂。
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

住宿房間不錯
Yi-Chen
6.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

房間有一股燙頭髮的藥水味。廁所鍍鉻零件生鏽
CHUN MAN
8.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

住了十一天,大致上整體不錯,附近有不少高性價比的按摩店,交通亦算方便。 唯一有些意見的是,洗衣服的設施和浸浴因為政策問題暫時取消,但沒有更新通知在網站上。 幸好職員亦給了不少解決方案。 如果有門牌可以掛在門上,給員工知道要不要清潔房間會比較好。
MUN KWOK
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

房間很小而且不方正
SHIH-YUAN
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Business
8.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

房間蚊子一堆
TZU-YANG
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

已經多次入住 整體來說很不錯
柏奇
icon-Business
Business
6.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

房間WIFI訊號微弱,櫃臺服務雖很熱誠,卻無法即時解決問題。建議購買WIFI訊號放大/連接器,提供給需要的房間使用。淋浴房下水慢,應定期保養清理下水,建議解決。以整體來說,C/P值仍高,可以考慮。
HUAN-LIANG
icon-Leisure
Leisure
6.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

櫃台服務人員態度也需加強. 房間清潔需加強. 位於市區交通方便.
yueh jung
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

入住時應該將早餐卷給住戶,不是要退房了才說有早餐卷,兩天自行購早餐食用,這點請飯店業者一班是入住時就給早餐卷,第一次遇到退房才給,覺得不可思議。
YU JEN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

停車場車位不足,備品提供有點緩慢,疑似人員不足
YU HAO
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 190 week(s) ago

Hotels.com verified review

有停車場很棒
YU-WU
icon-Business
Business
6.0
/10
Reviewed 191 week(s) ago

Hotels.com verified review

當日入住326號房,服務人員都很棒很有禮貌。只有房間冷氣有可能故障了。聲音超級大聲。無法好好入睡
Number of reviews per page
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40