Candlewood Suites DFW WEST - HURST by IHG

Explore Candlewood Suites DFW WEST - HURST by IHG
8.4
Very Good
From 313 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.6

Traveler Reviews Candlewood Suites DFW WEST - HURST by IHG

Number of reviews per page
20
40
Top reviews
Dennis
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Was nice, convenient, and in a great location.
Anissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was spacious and comfortable.
Gabriele
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful hotel in walking distance from TCC.
Billy
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great room, comfortable bed, and very clean.
Martha
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice staff close to shopping restaurants etc
David
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel and property well kept, staff very friendly, location was excellent for my needs.
Bryan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I had to wait 10 minutes until someone showed up to check us in, otherwise it was a nice stay.
Ryan
icon-Business
Business
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I stayed here in 2024 with no issue but my last stay in June 2025 was one of my worse experiences. Room 417 is infested with bedbugs and spiders. I had several bites, so bad I woke up at 3am with a severe allergic reaction (swollen tongue, red all over and trouble breathing). Had to use and epi-pen so I did not die and was transported to the emergency room. I had bites on my legs, arms, right hand and a large spider bite behind my left ear. I have never had an issue before and have travelled worldwide. I average 50+ nights a year in hotels for my business travels. Thankfully I was okay but I haven’t received my bill for medical services. I think that was my last stay ever at an IHG property. I would stay clear of this property. On the positive side the onsite staff and management was very friendly and concerned about the situation. Corporate replied with some generic “stay with us again” email when I messaged them about my experience.
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Jonathan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The stay was okay. We had a suite and is comfortable. Goods things: the room, its pleasant with a kitchenette and full size fridge that made ice. Cleanness: it could have been better. They is noone serving the room unless your staying more than seven days. There is no complimentary breakfast but because ofcthe style of the room I would stay again so over all its worth your money to stay at this hotel.
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Victoria
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

They didn’t have clean towels when I asked for more, when I got there I paid for the all days I reserved plus the deposit that is normal in any hotel but before I left they charge me more money. I gave two stars because the place was clean and is new.
Carol
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Clean. Good location. Quiet. Great staff.
Nestora
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Decent place. Plenty of parking. Good service. Room had a funny smell.
LESLIE
icon-Leisure
Leisure
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Used to stay at this hotel once a month and with the people they are allowing to stay there now will never stay there again. Place is a mess people outside doing drugs. Beer cans and bottles everywhere. Felt so unsafe.
Kerrington
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

clean , nice staff.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Staff is awesome, very friendly. Door lock to laundry has not been opening with our room keys for 2 months or more and still not fixed, so we have to bug front desk staff to open it for us. Staff is very willing to do it, which is nice.
Neil
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

No staff there to check us in. Multiple families were also waiting when we arrived. We had to leave and find a different hotel and it ended up costing more and further from where we needed to be.
Erika
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Clean, friendly service.
Verified traveler
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The hotel was good and the service was the same. My only complaint was that when we checked in on our first night the were some sketchy people there that were obviously intoxicated and wreaked like Marijuana, these same people had the police there the following morning it appeared that those same people were being arrested. It constantly smelled like marijuana inside and outside the hotel for the 7 days that we were there as if every person they rented rooms to came there to get high. It left the place stinky and the people staying there made it feel unsafe for my family
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Tina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice comfortable stay
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great place for families
Number of reviews per page
20
40