Hotel Santika Pasir Koja

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Overall Ratings & Reviews Hotel Santika Pasir Koja

Traveloka (1,598)
Other sources (3)
8.7
Very Good
From 1,598 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.7

Service and Facilites

8.9

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Staff Friendliness (39)
Bedroom (38)
Taste (38)
Variety (37)
Ambiance (33)
Check-in/out Time (25)
Bathroom (25)
Hotel Area (25)
Accessibility (24)
Distance to City Center (23)
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Traveler Reviews Hotel Santika Pasir Koja

Number of reviews per page
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40
Customer reviews
W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very satisfied staying at this hotel, hopefully the friendly staff will continue to maintain their hospitality.
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Verified Traveler
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8.4
/10
Reviewed 4 week(s) ago
Overall, it was good. The hotel was clean and comfortable, and the staff was friendly and helpful. I happened to visit on November 1-2, 2025, and it was raining. The next morning, my car was washed and wiped clean by the hotel staff (free of charge). I originally booked twin beds, but upon check-in, I exchanged them for a king-size bed and was well-served. I added an extra bed for 250,000 Rupiah, which included a breakfast coupon. All amenities were complete (for three people) and clean. I liked this hotel because the bathroom had strong water, was clean, and the pillows were soft and comfortable. Things that were lacking and need improvement: - Noise >> Because I was placed in room 706, close to the elevator, people walking around and voices could be heard very clearly from the room. - Breakfast >> I didn't like it; there were quite a lot of choices, but the taste was lacking. I ate at 8:30 a.m. and many of the rooms were already empty and hadn't been refilled. Second, I tried the snails, and they were a bit smelly (fishy and putrid, making me want to vomit); the fried fish wasn't very fresh either (it was mushy and had a foul odor, making it inedible). Hopefully, the food at the restaurant will be better.
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D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My favorite hotel in Bandung, strategic access
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Accommodation's Reply
01 Nov 2025
Thank you for your positive review of our hotel. We hope you enjoyed your stay. Thank you. Hotel Management
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E***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Nice hotel, friendly staff, comfortable and delicious food...parked the car in the morning but it turned out the car had been wiped.... best
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Accommodation's Reply
01 Nov 2025
Thank you for your positive review of our hotel. We hope you enjoyed your stay. Thank you. Hotel Management
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U***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly and kind... The service is satisfactory. Thank you Santika, keep it up.
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Accommodation's Reply
01 Nov 2025
Dear Management, Thank you for your wonderful review of our hotel. We are pleased that you enjoyed your stay and we hope to welcome you back again soon. Best regards, Management
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melany
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel is clean and well-maintained. The breakfast menu could be improved. I stayed there for six days and only had a different fried rice. But overall, the service was excellent. Thank you.
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Accommodation's Reply
01 Nov 2025
Thank you for your positive review of our hotel. We have reviewed your concerns regarding breakfast and have forwarded them to the relevant department. We will continue to work on improving them. We look forward to welcoming you back again. Thank you. Hotel Management
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D***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Favorite staycation hotel in Bandung
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Accommodation's Reply
01 Nov 2025
Thank you for your positive review of our hotel. We hope you enjoyed your stay. Thank you. Hotel Management
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d***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Breakfast is good, clean room, good staff
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Accommodation's Reply
01 Nov 2025
Thank you for your positive review of our hotel. We hope you enjoyed your stay. Thank you. Hotel Management
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d***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The service is good, complaints are responded to quickly, breakfast is good
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Management, Thank you for your wonderful review of our hotel. We are pleased that you enjoyed your stay and we hope to welcome you back soon. Best regards, Management
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S***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly, always greeting guests warmly and familiarly. The service is good. The breakfast service is friendly and warm. They are very accommodating to any needs. The menu and fruit are fresh.
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Accommodation's Reply
13 Sep 2025
Dear Sir/Madam, Thank you for your review, especially regarding the quality of our service. We assure you that you will have a better experience in the future. Sincerely, Management
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Juliani
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Nice interior, simply but elegant, friendly staff. Not big room but have good light , desk and safety box, not really good soundproof but with that price is worthy and recommended Many variants breakfast and good tasted
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Accommodation's Reply
20 Aug 2025
Dear Mr. / Ms. Juliani Warmest Greeting From Hotel Santika Pasirkoja Thank you for taking the time to share your feedback. We are very happy to be able to serve you while breakfast time with us and provide a positive experience We hope welcome you back to our hotel very soon. Sincerely, Management
D***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Quite comfortable and strategic location.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your visit and we hope to see you again soon. Sincerely, Management
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I***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Reasonable price for such a hotel, worth it! Awesome, bro. Keep improving the service and facilities 👍
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your visit and we hope to see you again soon. Sincerely, Management
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D***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The hotel is comfortable for a staycation during school holidays.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your visit and we hope to see you again soon. Sincerely, Management
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C***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Nice hotel, but it would be better to inform at check-in if there is renovation work at that time,
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We apologize if there was anything that disturbed your comfort during your stay. We have taken your feedback seriously and will ensure that it will not happen again in the future. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management
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D***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The breakfast is delicious, I will keep coming here when I have a holiday.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your review. We assure you that you will have a better experience in the future. Sincerely, Management
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novi r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Definitely my go to hotel at Bandung. Easy check in and out, staff is really friendly and helpful. They also provide free car wash for us. Breakfast menu is the best, lots of variety and great taste. The coffee during breakfast also great. Room is very clean and comfy. Only one small cons, the car parking space can be very full during high season, but the security always ready to help.
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Mr. / Ms. Novi r Warmest Greeting From Hotel Santika Pasirkoja Thank you for taking the time to share your feedback. We are very happy to be able to serve you while breakfast time with us and provide a positive experience We hope welcome you back to our hotel very soon. Sincerely, Management
D***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The breakfast is delicious, western food can be delivered to the room.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your visit and we hope to see you again soon. Sincerely, Management
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The hotel staff is very friendly, check in only 3 minutes and get the room key. The room is clean, fragrant, according to expectations, the food is also delicious, the menu changes every day.
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your visit and we hope to see you again soon. Sincerely, Management
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PERTIWI P. G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
First time here and gave a very good impression. Starting from the staff is very friendly. Starting from the parking lot we were picked up because I happened to bring a lot of stuff. The atmosphere is comfortable, but the room is not spacious enough in my opinion, then the toothbrush is only given 1, the others are complete. The hot water also works well, at night without using the AC it is already cold. It's just not smart, there is no Netflix. But around the hotel there are many food sellers. It's also next to Gacoan. The food in the restaurant is also delicious and plentiful. The pool water is very cold.
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Accommodation's Reply
20 Aug 2025
Dear Mr./Mrs. Pertiwi, Thank you for your kind review of our hotel. We are delighted that you enjoyed your visit and we hope to see you again soon. Sincerely, Management
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