As frequent guests at the Crowne plaza, we normally have great things to say about our experience and stay. However this time round wasn't exactly as relaxing as we had wished it would be. The fire alarm was raised 3 times over the course of 2 days and we were evacuated twice due to tampering of the fire system. The fire alarm wasn't however the issue, we're grateful that the alarm system works. But the let down were the staff who made no effort to communicate to anyone what was happening. There was no direction on what and where to do/go. There were quiet literally 200 people on the street at 3am wondering what was happening.