Dear E*i,* Thank you for your perfect rating. We are honored to know that our hotel is always your choice of accommodation whenever you visit Purbalingga. It is our pleasure to provide you with a comfortable and memorable stay experience. We look forward to welcoming you back with the best services on your next visit. Best regards, General Manager Braling Grand Hotel Purbalingga, Azana Hotels Collection

Dear F*A*, Thank you for giving us a great rating and for trusting Braling Grand Hotel Purbalingga, Azana Hotels Collection to provide you with a great business trip experience. We highly appreciate your helpful feedback regarding the condition of the paving blocks at the entrance. We have forwarded this message to the relevant team for immediate follow-up action to ensure the comfort of all our guests. We are also very pleased to know that the hotel offers convenient access, variety and taste of food, reasonable prices, and complete facilities including a fitness center, which provided a great experience for you. Your suggestion to return is a driving force for us to continuously improve the quality of our services. Sincerely, General Manager Braling Grand Hotel Purbalingga, Azana Hotels Collection

Dear Ms. Yasmin, Thank you for the 9.7 rating and for sharing photos of your stay at Braling Grand Hotel. We particularly appreciate your comments regarding the convenient access to various amenities in the city, the abundance of restaurants surrounding the hotel, and its proximity to the city square and food court. We are also pleased to know that the hotel's facilities and meeting rooms made your stay comfortable. It was an honor to have served you and we look forward to welcoming you back again soon. Best regards, General Manager, Braling Grand Hotel Purbalingga

Dear Ms. Na*, Thank you for choosing Braling Grand Hotel Purbalingga and for rating us 10.0 out of 10. We are delighted that you were satisfied with our staff's friendliness, our convenient location in the city center and our facilities, including our favorite swimming pool. Thank you for sharing your experience. Your feedback and support are a driving force behind us to continue improving our services. We do not hesitate to welcome you back again. Best regards, General Manager Braling Grand Hotel Purbalingga, An Azana Collection Hotel

Dear a*a, Thank you for choosing Braling Grand Hotel Purbalingga and giving us a rating of 8.8 and positive review. We are very pleased to know that your stay was pleasant and memorable. We look forward to welcoming you back again with even better service next time. Best regards, General Manager Braling Grand Hotel Purbalingga, Azana Hotels Collection

Dear Mr. Muhtar A.I., Thank you for choosing Braling Grand Hotel Purbalingga and for leaving us a positive review. We are delighted to know that you were satisfied with the cleanliness of our hotel and rooms, the comfort of your stay and the perfection of the breakfast we provided. Thank you for the perfect score you have given us. This review is a great motivation for all our team to continue to strive to provide the best service to our guests. We do hope to welcome you back again soon. Best regards, General Manager Braling Grand Hotel Purbalingga, azana hotels Collection

Dear Mr. Muhtar A.I., Thank you for choosing Braling Grand Hotel Purbalingga and for leaving us a positive review. We are delighted to know that you were satisfied with the cleanliness of our hotel and rooms, the comfort of your stay and the perfection of the breakfast we provided. Thank you for the perfect score you have given us. This review is a great motivation for all our team to continue to strive to provide the best service to our guests. We do hope to welcome you back again soon. Best regards, General Manager Braling Grand Hotel Purbalingga, azana hotels Collection

Dear Mr. Muhtar A.I., Thank you for choosing Braling Grand Hotel Purbalingga and for leaving us a positive review. We are delighted to know that you were satisfied with the cleanliness of our hotel and rooms, the comfort of your stay and the perfection of the breakfast we provided. Thank you for the perfect score you have given us. This review is a great motivation for all our team to continue to strive to provide the best service to our guests. We do hope to welcome you back again soon. Best regards, General Manager Braling Grand Hotel Purbalingga, azana hotels Collection

Dear S*n, Warmest regards, Braling Grand Hotel Purbalingga, Azana Hotels Collection Thank you for choosing us as your accommodation during your business trip to Purbalingga. We appreciate your positive review and especially appreciate the excellent ratings and reviews you have given us. We are honored that you would recommend our hotel as the best choice in Purbalingga. Feedback like these motivates us to continue providing friendly and memorable services. We do hope to welcome you back on your next visit. Best regards, Alicia Fibriyanthi General Manager Braling Grand Hotel Purbalingga, Azana Hotels Collection

Dear R*N, Thank you for your valuable review and feedback during your stay on 8-9 November 2015. We apologize for the inconvenience caused, particularly regarding the cleanliness of the water heater, leaking air conditioner in the room, the condition of the wallpaper, and the stuffy atmosphere in the 2nd floor corridor due to not turning on the air conditioner. The hotel has forwarded these suggestions to the housekeeping team, engineers, and management for immediate follow-up action to prevent this kind of incident from happening again. The hotel sincerely apologizes for the disappointment of your stay and it certainly does not reflect the service standards that we are committed to providing. We sincerely hope to welcome you back in the future with an even better and more comfortable experience. Best regards, Management, Braling Grand Hotel Purbalingga

Dear Mr. BG, Warmest regards, Braling Grand Purbalingga Azana Hotels Collection Thank you for taking the time to share your stay experience with us. We are delighted to know that you were satisfied with our breakfast. Our culinary team is dedicated to offering a delicious and varied menu to ensure that all our guests have a memorable dining experience. We do not hope to welcome you back on your next visit to Purbalingga. Best regards, Alicia Fibriyanthi General Manager Braling Grand Purbalingga Azana Hotels Collection

Dear Mr. Andrin M., Warm greetings from Braling Grand Hotel Purbalingga, Azana Hotels Collection, the first four-star hotel in Purbalingga, strategically located and offering clean, comfortable rooms for our valued guests. We would like to express our sincere gratitude for your positive review and the perfect score of 10.0 following your stay with us on October 1–2, 2025. We are delighted to know that your experience was enjoyable and that you plan to return on your next visit. Your appreciation and kind words truly motivate our team to continuously maintain and improve the quality of our service and hospitality for every valued guest. Once again, thank you for choosing Braling Grand Hotel Purbalingga for your business trip. We look forward to welcoming you back soon for another pleasant and memorable stay. Wishing you continued health and success. Warm regards, Alysia Fibriyanthi General Manager Braling Grand Hotel Purbalingga, Azana Hotels Collection

Dear Mr. Ego S., Warmest regards, Braling Grand Purbalingga, Azana Hotels Collection, the first four-star hotel in Purbalingga. Strategically located with clean and comfortable rooms, we appreciate you taking the time to write us a positive review and for making Braling Grand Purbalingga your first choice whenever you visit Purbalingga. Your appreciation and trust are the driving force behind us to always provide the best service and comfort to all our valued guests. Thank you once again for choosing us as your accommodation. We look forward to welcoming you back again for another memorable experience. Wishing you and your family good health and success. Best regards, Alicia Fibriyanthi, General Manager, Braling Grand Purbalingga, Azana Hotels Collection

Dear Ms. Sonia U., Warmest regards, Braling Grand Purbalingga, An Azana Collection Hotel, the first four-star hotel in Purbalingga. Strategically located with clean and comfortable rooms, we would like to thank you for taking the time to share your experience of your stay at Braling Grand Purbalingga, An Azana Collection Hotel during 11-12 October 2015. We are delighted to know that your friendly service, the comfort of our rooms, the cleanliness of our facilities and the quality of our restaurant menu have impressed you. Your comments and compliments are a valuable encouragement to us in maintaining the highest standards of service and comfort for all our guests. Thank you once again for choosing us as your accommodation for your first experience in Purbalingga. We look forward to welcoming you back again for an even more memorable experience. Wishing you and your family good health and success. Sincerely, Alicia Fibriyanthi General Manager Braling Grand Purbalingga, An Azana Collection Hotel

Dear Mr. Wahdiri, Warmest regards from Braling Grand Purbalingga, Azana Hotels Collection, the first four-star hotel in Purbalingga. Strategically located with clean and comfortable rooms, thank you for taking the time to share your photos, positive review and full rating for your stay at Braling Grand Purbalingga, Azana Hotels Collection. We are delighted to know that your experience in Purbalingga was worthwhile for us. Your compliments are a great motivation for our entire team to continue to provide the best service to our valued guests like you. Thank you once again for choosing to stay with us in Purbalingga. We look forward to welcoming you back again to experience the comfort and warm hospitality of Braling Grand Purbalingga. Wishing you good health and success in your career and your family. Best regards, Alicia Fibriyanthi General Manager Braling Grand Purbalingga, Azana Hotels Collection

Dear Mr. Riki A., Warmest regards, Braling Grand Purbalingga, Azana Hotels Collection, the first four-star hotel in Purbalingga. Strategically located with clean and comfortable rooms, we appreciate you taking the time to share your photos and experience of your stay at Braling Grand Purbalingga, Azana Hotels Collection. We are delighted to know that our service, including the comfort and cleanliness of our rooms, met your expectations. Your shared experience motivates us to continue providing the best service to all our valued guests. Thank you once again for choosing us as your accommodation. We sincerely hope that you will return to experience the comfort and best services at Braling Grand Purbalingga, Azana Hotels Collection. Wishing you and your family good health and success. Best regards, Alicia Fibriyanthi General Manager Braling Grand Purbalingga, Azana Hotels Collection

Dear Mr. /Mrs. V***i, Thank you for your trust in choosing Braling Grand Hotel Purbalingga, AZANA Hotels Collection as a place to stay while you are doing activities in Purbalingga. Thank you for taking the time to share your experience and documentation during your stay with us. We are delighted to know that you enjoyed your staycation, and we look forward to welcoming you again in the future. May health and success is always with you and family. Best Regards, Fauzi Akbar General Manager Braling Grand Hotel Purbalingga, AZANA Hotels Collection

Dear Mr. Budi S., Warm greetings from Braling Grand Hotel Purbalingga, azana hotels Collection, the first four-star hotel in Purbalingga, strategically located, with clean and comfortable rooms. We would like to thank you for taking the time to share your experience during your stay at Braling Grand Hotel Purbalingga, azana hotels Collection. We are pleased to know that our service has met your expectations. Your shared experience is very motivating for us to continue providing the best for our valued guests like you. Once again, thank you for choosing us as your choice for your stay. We look forward to welcoming you back to experience the comfort of staying at Braling Grand Hotel Purbalingga, azana hotels Collection. Always be healthy and successful for you and your family. Warm regards, Fauzi Akbar. General Manager. Braling Grand Hotel Purbalingga, azana hotels Collection.

Dear Mr./Mrs. F***t , Warmest greetings from Braling Grand Hotel Purbalingga, AZANA Hotels Collection. Thank you for staying with us on August 10–12, 2025. We are delighted to know that you had a pleasant stay overall. We truly appreciate your feedback regarding the towels and shower floor, and please rest assured that we are taking steps to improve these areas for greater guest comfort. We look forward to welcoming you back to Braling Grand Hotel Purbalingga, AZANA Hotels Collection in the near future. Warm regards, Fauzi Akbar General Manager Braling Grand Hotel Purbalingga, AZANA Hotels Collection

Dear Mr./Mrs. D*i, Warm greetings from Braling Grand Hotel Purbalingga, azana hotels Collection, the first four-star hotel in Purbalingga, strategically located, with clean and comfortable rooms. We would like to thank you, Mr./Mrs. D*i, for taking the time to share your experience during your stay at Braling Grand Hotel Purbalingga, azana hotels Collection. We are pleased to know that our service met your expectations. Your feedback regarding our breakfast will be used as corrections and improvements, so that similar things will not happen again in the future. The experience you shared really motivates us to continue providing the best for our valued guests like Mr./Mrs. D*i. Once again, thank you for choosing us as your choice for your stay. We look forward to welcoming you back to experience the comfort of staying at Braling Grand Hotel Purbalingga, azana hotels Collection. Always healthy and successful to Mr./Mrs. D*i and your family. Warm regards, Fauzi Akbar. General Manager. Braling Grand Hotel Purbalingga, azana hotels Collection