9.6
Exceptional
From 783 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Ace Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Charlotte
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely luxurious hotel. Great food, rooms & balcony.
Jonathan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing stay at Ace Hotel Kyoto, great location, large rooms and excellent service.
Andrea
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The deluxe twin was perfect for two adults and two kids. Very spacious room with all amenities. The hotel is great! The metro station is just under it, convenience stores and mcdonald's just across the street, several local eateries in the shopping complex, and excellent restaurants within the hotel. Facilities were really good, and the staff was super nice. Will go back for sure!
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Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Modern & clean. Friendly hotel staff. Nice gym. Great shopping/dining option connected to hotel. Subway line couldn't be closer
Marc
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Idéal pour un séjour découverte de Kyoto, avec un niveau de service parfait. Merci.
Travis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel with top notch food options on the basement level. There is a movie theater too.
Alexandra
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel
Alexandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Gorgeous hotel in great location with the friendliest staff! Excellent service and attention to detail. Rooms were lovely. Shopping area adjacent to hotel is wonderful with great shops and dining. Super convenient to the subway too. Would definitely stay here again!
Nic
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Legendary. Hotel exceeded expectations in every way. Incredible level of detail in the building and interior design, conceptually well thought out with its connections to the city. Comfortable rooms and all the amenities we could want- our highlights were the onsite Stumptown and three restaurants with food options for our picky kids. The Kosa restaurant is especially gorgeous, day and night. English speaking staff were on top of everything, efficient and professional. Easy direct access from the subway station and convenient centralized launchpad to the tourist spots. Cool wood keycards, a glamping vibe, and they have bikes to use!
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David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Modern hotel with a great relaxed atmosphere and welcoming staff. Service at breakfast was exceptional. Well positioned for exploring Kyoto and some great food options close by. Would thoroughly recommend.
Karridon
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I have stayed in three other Ace Hotels nd Kyoto is by far my favourite! Convenient for access to so many sites, fantastic food and interesting shops right next to the lobby. Absolutely loved staying in this hotel.
Michal
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great property
Dhananjay
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent
Katherine
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Highly rec. Great location and helpful staff
Melissa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

amazing experience
Andrea
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Apart from the fact that we didn’t love the whole hipster vibe, we have some comments on our tatami suite: - the beds and pillows were so hard our backs hurt in the morning - lack of light in the bathrooms and throughout the suite - restaurant food was overpriced for what it was Loved Kyoto, but Ace was not our speed.
Joanne Yum
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Ace hotels never disappoint us. We’ve stayed at the Ace in LA a couple of times and was excited to check out the Ace in Kyoto. The room we booked for 3 (standard twin) was spacious and clean. The decor is always very nice as well. Our reservation included free breakfast for 2 and the food was great and filling. There’s a shopping center and train station conveniently located out their side door. Customer service is always great and we can’t wait to return for another visit in the future.
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Pamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Tokyo location of the property was excellent
Matthew G
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent stay!
Max
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This was a great hotel! Our rooms were very spacious and bright. I loved the having the soaking tubs, too. Their restaurant recs were always good.
Number of reviews per page
20
40