Hotel Up Museum - Wellness & Spa

Explore Hotel Up Museum - Wellness & Spa
9.0
Exceptional
From 111 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Hotel Up Museum - Wellness & Spa

Number of reviews per page
20
40
Top reviews
Gabriela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent breakfast, good coffee, nice servers, quick check in
Yee Man Lavender
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Modern design hotel with brilliant breakfast. A short distance to high street. The shower has three outlets is supposed to be relaxing, however the water sips between the shower doors making the floor all wet. The air conditioning is not good.
LUCRECIA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Todo esta bien Habitaciones muy limpias
Marcelo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The main reason we booked this hotel, was to use the Spa. When we arrived, to our surprise, they were totally booked. Mostly with local residents hotel guests are only fillers.
Heidi
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

This was an amazing hotel for the price
ARNALDO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Nice room, comfy beds, large bathroom, superb service from Alexandra and Matteo
Clive
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

The first thing to mention was the price, exceptionally low, we checked in very late,11:45pm so no time to explore, but the room was good and the breakfast the following morning was typical of Italy. We would stay again should the opportunity arise and the price point was as good!
Beth
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Booked the very basic room so had no perks. No use of the facilities so just the room and breakfast. Excellent breakfast, super fast service with a smile. Will go back but need to book a better room if I want a coffee maker. Some renovation noises and thin walls between rooms so heard neighbour talking. Good shops nearby.
Samantha
6.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Lovely friendly welcome, but having booked specifically as we were on a long motorcycle trip and this place had a steam room, we were disappointed to find you had to book and it was full. The bedroom was nice, but the pillows are like pancakes and although we had two each, we could have done with more. There is only one elevator so be prepared to wait. If you need anything, you have to go looking for a member of staff as there isn't always someone on reception. Nice enough place, just not as good as I was expecting from the advert for the place.
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Leonardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Clean and large room Great and helpful staff Great breakfast
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

We arrived early and dropped off our luggage. When we returned, the bags were already in our room. Pleasant room. Good breakfast.
Nicola
10.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

Excellent hotel, clean, modern, spacious rooms, 3 mins walk from busy city centre with shops, bars and places to eat. Easy to find the hotel and there are public car parks nearby or street parking. Staff are friendly, breakfast good with lots of choices. The spa facilities are not included in the price.
Serena
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Great option for families
Carlo
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ottima posizione, personale squisito, colazione ottima. Materasso buono però migliorabile. Pulizia accurata. Spazio della camera super, in realtà era una suite.
Giuseppe
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Premettiamo che nella prenotazione dell'hotel non vi é specificato da nessuna parte che la spa sia a pagamento. Nonostante ciò la ragazza al desk esordisce arrogantemente che testualmente "sta scritto dappartutto", premessa un nell'inizio. Premesso inoltre che letteralmente davanti l'hotel fanno sparire letteralmente le macchine, durante la prima notte spaccano i vetri della macchina di un cliente per furto proprio davanti la reception, senza che nessuno (stranamente) se ne accorga (o fanno finta per la malavita presente nella zona). Clienti rumorosi, wifi non funzionante con annessa smart TV che come potrebbe funzionare senza internet? Siamo scappati addirittura 3 giorni prima del check out per la paura di ricevere danneggiamenti o peggio del furto di auto. Informatevi prima di prenotare un soggiorno qui.
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Verified traveler
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

There was a very strong, overwhelming smell in the room - maybe because of something they use for cleaning. We could not use the spa. Asked for late check out and had to pay 25 euro's for 2.5 hours extra.. On the positive side, the breakfast is nice and the room is spacious.
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

E’ la terza volta che pernotto in questo Hotel e ci ritornerò sempre volentieri per tutti i servizi confortevoli …..bellissime camere, personale disponibile e gentile. Ottimo!
leire
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

El hotel esta muy bien. Muy limpio y bien decorado. Nos encanro el buen desayuno, con mucha variedad
Michela
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Esperienza positiva unico neo non previsto parcheggio a pagamento che dista duecentoetri dalla struttura e anche senza ascensore
maria luisa
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Struttura molto bella, nuova bene arredata, posizione eccellente a 2 passi dalla piazza principale. Parcheggio a pagamento a circa 300 mt. Personale gentilissimo e disponibile sia alla reception che alla sala colazioni. Camera e bagno molto grandi con tutti i comfort. Pulizia eccellente. Ottima colazione molto assortita
Number of reviews per page
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