Muong Thanh Luxury Saigon Hotel

Explore Muong Thanh Luxury Saigon Hotel
8.6
Very Good
From 479 reviews
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Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about Muong Thanh Luxury Saigon Hotel
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Bedroom (10)
Room Space (9)
Staff Friendliness (7)
In-house Restaurant (7)
Ambiance (6)
Taste (6)
Variety (6)
Distance to City Center (5)
Family Friendly (5)
Bathroom (5)
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Traveler Reviews Muong Thanh Luxury Saigon Hotel

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Customer reviews
Chau T. M.
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Staycation
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8.5
/10
Reviewed 3 day(s) ago
Hotel near night market, near airport, very convenient
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Accommodation's Reply
19 Nov 2025
Dear Mr. Chau T. M., Thank you very much for sharing your experience at Saigon Muang Thanh Luxury Hotel. We appreciate your feedback and hope to welcome you back soon. Duong Thi Thuy Linh - General Manager
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Chau T. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Hotel near night market, near airport, very convenient
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Accommodation's Reply
19 Nov 2025
Dear Mr. Chau T. M., Thank you very much for sharing your experience at Saigon Muang Thanh Luxury Hotel. We appreciate your feedback and hope to welcome you back soon. Duong Thi Thuy Linh - General Manager
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n***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The rooms are spacious and quiet, only the parking is a bit inconvenient. Other than that, it's ok, the female receptionist is enthusiastic, the male receptionist has a bit of an unpleasant face...
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for sharing your review of your stay with us. We are delighted that you enjoyed the spacious rooms and relaxing atmosphere at Mancity Luxury Hotel Saigon. We value your valuable feedback and are committed to improving our services. We look forward to welcoming you back soon and will strive to provide you with an even more satisfying experience on your next stay. Thank you! Yan Shi Zhi Lin - Hotel Manager
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N***n
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Staycation
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7.0
/10
Reviewed 4 week(s) ago
Recommendation: When sleeping, you should use a chain lock to lock the door to avoid the door suddenly opening after 5am and someone entering.
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2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guests, Thank you for taking the time to share your feedback. We apologize for any inconvenience this may cause and appreciate your feedback regarding the security of our entrances and exits. We will immediately begin implementing improvements to ensure the safety and privacy of all our guests. Your comfort and peace of mind are always our top priority. Thank you. Yang Shi Chuiling - Director
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TRUONG N. M.
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Staycation
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9.7
/10
Reviewed 7 week(s) ago
The afternoon receptionist was not very friendly. They thought I was young so they did not welcome me in a friendly manner and gave me an unpleasant look. Everyone else had a welcome drink but my room did not. Everything else was fine.
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Accommodation's Reply
03 Oct 2025
Dear Guest, Thank you for taking the time to share your experience during your stay at Muong Thanh Luxury Saigon Hotel. We sincerely thank you and look forward to welcoming you back to the hotel in the near future. Duong Thi Thuy Linh (Mrs.) - Executive Director
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Nguyen h. c.
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10.0
/10
Reviewed 8 week(s) ago
Pretty good but not too excellent........
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Accommodation's Reply
03 Oct 2025
Dear Guest, Thank you for taking the time to share your experience during your stay at Muong Thanh Luxury Saigon Hotel. We sincerely thank you and look forward to welcoming you back to the hotel in the near future. Duong Thi Thuy Linh (Mrs.) - Executive Director
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q***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very good staff, very satisfied with the service
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Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for taking the time to share your experience during your stay at Muong Thanh Luxury Saigon Hotel. We sincerely thank you and look forward to welcoming you back to the hotel in the near future. Duong Thi Thuy Linh (Mrs.) - Executive Director
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T***n
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8.5
/10
Reviewed 14 week(s) ago
The staff was very friendly and accommodating.
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Accommodation's Reply
22 Aug 2025
Dear Sir/Madam, Many thanks for your loyalty to Muong Thanh Luxury Sai Gon and for taking time to share your experience of your recent stay with us. Your comments are very encouraging for us all the hotel knowing that your expectations were met and your time with us was comfortable and memorable. We wish you safe travels until we see you then! Wishing you well and kind regards, Duong Thi Thuy Linh (Mrs.) General Manager
P***n
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6.8
/10
Reviewed 15 week(s) ago
The hotel did not offer water when checking in. The breakfast buffet was terrible. Few dishes. Even though I stayed in a suite room, there was no other attention. Will not return.
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2 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Sir/Madam! Thank you for sharing your experience. We sincerely apologize for the service that did not meet your expectations, especially regarding the reception and breakfast. The hotel will take note of your comments to improve immediately, in order to bring a better experience in the future. We look forward to having the opportunity to welcome and serve you attentively. Best regards, Duong Thi Thuy Linh - Executive Director
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I Wayan a. W.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 15 week(s) ago
so far good for explore ho chi minh
1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear I Wayan a. W, Many thanks for your loyalty to Muong Thanh Luxury Sai Gon and for taking time to share your experience of your recent stay with us. Your comments are very encouraging for us all the hotel knowing that your expectations were met and your time with us was comfortable and memorable. We wish you safe travels until we see you then! Wishing you well and kind regards, Duong Thi Thuy Linh (Mrs.) General Manager
Lyn
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Not so far. Nothing impressive.
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Accommodation's Reply
17 Jul 2025
Dear Ms. Lyn V, Thank you for taking the time to share your experience during your stay at Muong Thanh Luxury Saigon Hotel. We sincerely thank you and look forward to welcoming you back to the hotel in the near future. Duong Thi Thuy Linh (Mrs.) - Executive Director
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Nguyen N. T.
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Staycation
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7.3
/10
Reviewed 19 week(s) ago
The carpet in the room is quite dirty, I dare not go barefoot. The bed sheet is itchy and smells bad.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mr. and Mrs. Nguyen N. T., First of all, we would like to thank you for taking the time to share your review. We are sorry to hear that your experience was not as expected. Your sincere comments are very important for us to review and improve the quality of our services. The hotel's housekeeping department has been informed and will thoroughly check to ensure that the hygiene and amenities in the rooms are always up to standard before welcoming guests. We look forward to having the opportunity to welcome and serve you more attentively in the next stay. Best regards, Duong Thi Thuy Linh - Executive Director
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Gary B. L.
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9.0
/10
Reviewed 23 week(s) ago
Great location, close to the airport. Modern facility but not impressed with the breakfast.
1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Gary B. L, Thank you for your kind words about our location and facilities. We’re sorry the breakfast didn’t meet your expectations and will work to improve. We hope to welcome you back for a more satisfying stay. Warm regards, Duong Thi Thuy Linh - General Manager
T***u
icon-origin-TRAVELOKA
5.7
/10
Reviewed 23 week(s) ago
1. When booking a room, there was a note that early check-in was required (fees were also ok), but the result was that we had to wait until after 14:00 to receive the room without any explanation? 2. My husband and I flew from 2 different places to HCM, my husband checked in first, I arrived later and went to the reception desk to update the information, but the female receptionist had a very unpleasant attitude, even shaking her head and nodding without responding to the customer with words? (Before that, I called to check the booking, and the same female answered with a very impolite attitude, interrupting me even though I hadn't finished speaking, I don't know if it was the same person?) 3. The breakfast was not diverse, not delicious, even the meat smelled bad! 4. Spending nearly 3 million/room/night (suite room), I received a room with a fishy, moldy smell, the towels had mold stains, and the carpet had not been cleaned yet! 5. Conclusion, check out 1 day early because we lost sleep for 2 nights!
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3 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Sir/Madam, Thank you for sharing your detailed experience. We sincerely apologize for any shortcomings during your recent stay. Your comments are very valuable, we have noted them and will seriously review them to improve the quality of our services, from reception to room amenities and cuisine. We look forward to having the opportunity to serve you better in the future. Best regards. Duong Thi Thuy Linh - Director
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H***g
icon-origin-TRAVELOKA
6.4
/10
Reviewed 24 week(s) ago
The room is dirty, missing many things, the bed sheets are not new, dirty and gritty, the floor is very dirty
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1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Sir/Madam, Thank you for taking the time to provide feedback. We appreciate your feedback and are sorry that your experience this time was not as expected. The hotel will seriously improve to serve you better in the future. Thank you very much! Duong Thi Thuy Linh - Director
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n***n
icon-Business
Business
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6.0
/10
Reviewed 24 week(s) ago
Breakfast buffet is only worthy of 1 star. Not a variety of dishes, the food looks old and poor quality. Poor soundproofing, the room was not cleaned, people outside wore headphones without headphones, very noisy. The room is quite old, the room was not cleaned properly, and there was a lack of supplies from tissues to soap and shower gel. Overall, a bad experience. I hope the hotel will improve.
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Accommodation's Reply
11 Jun 2025
Dear Sir/Madam, Thank you for taking the time to provide feedback. We appreciate your feedback and are sorry that your experience this time was not as expected. The hotel will seriously improve to serve you better in the future. Thank you very much! Duong Thi Thuy Linh - Director
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N***c
icon-origin-TRAVELOKA
6.6
/10
Reviewed 27 week(s) ago
1- Very good location because it is located between the airport and the center, convenient to travel, there is a very safe shuttle parking spot 2- Overall the hotel is beautiful, clean and worthy of 5* 3- Meals: Pure Southern taste, the food is quite sweet and difficult to eat for guests from other regions who are not used to using sugar (sweetness) for dishes. The food is not delicious, not up to the level of a 5* hotel - only about 3* 4- Room: the air is quite stuffy when entering, the bed is quite small - very inappropriate for a 5* hotel 5- The bathroom in the room: really bad: every time you shower, the water floods the entire bathroom because the drain is as high as or higher than the floor level. I have stayed at some Muong Thanh Luxury hotels in other provinces and this is a traditional disease of this hotel, repeated errors - I must say this is a basic error that the project board here still lets repeat and the acceptance and operation department still happily accepts => All the suffering of the customers is borne. Small bathroom, water everywhere, no bathtub, I don't understand if it is suitable according to the criteria of a 5* hotel? 6. The swimming pool is at one level and is very bad for children under 13 years old => does not ensure safety for children... Overall, it is only about 3* and max 4* compared to many other 3* hotels, so it really needs to try harder. The only thing is that the reception hall is beautiful and worthy of 5*
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1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Valued Guest, First of all, Muong Thanh Luxury Hotel would like to express our sincere thanks to you for choosing to stay and taking the time to share your detailed, frank and highly constructive comments. We highly appreciate your comments on the convenient location, reception area, as well as the cleanliness and overall hotel. At the same time, we would like to acknowledge your feedback on the quality of meals, room design, restrooms and swimming pool. Your comments are a valuable basis for us to review and improve the quality of services and facilities to serve customers better and better, up to the standards that you expect. Once again, we sincerely thank you and hope to have the opportunity to welcome and serve you better in the next stay. Best regards, Duong Thi Thuy Linh - Director
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D***g
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9.7
/10
Reviewed 27 week(s) ago
clean room, comfortable, friendly and enthusiastic staff
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3 people find it helpful
Accommodation's Reply
16 May 2025
Dear Sir/Madam, Thank you for taking the time to share your experience during your stay at Muong Thanh Luxury Saigon Hotel. We sincerely thank you and look forward to welcoming you back to the hotel in the near future. Duong Thi Thuy Linh (Mrs.) - Executive Director
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Tran N. M.
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9.4
/10
Reviewed 29 week(s) ago
Very good! Highly recommend for those who want to book a hotel near the airport.
1 people find it helpful
Accommodation's Reply
14 May 2025
Dear Tran N.M, Many thanks for your loyalty to Muong Thanh Luxury Sai Gon and for taking time to share your experience of your recent stay with us. Your comments are very encouraging for us all the hotel knowing that your expectations were met and your time with us was comfortable and memorable. We wish you safe travels until we see you then! Wishing you well and kind regards, Duong Thi Thuy Linh (Mrs.) General Manager
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H UYEN B.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Enthusiastic staff, very satisfied
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1 people find it helpful
Accommodation's Reply
26 Feb 2025
Dear Ms. Uyen, Thank you for taking the time to share your experience during your stay at Muong Thanh Luxury Saigon Hotel. We sincerely thank you and look forward to welcoming you back to the hotel in the near future. Duong Thi Thuy Linh (Mrs.) Executive Director
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Number of reviews per page
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