Cozrum Homes The Gallery Residence

Explore Cozrum Homes The Gallery Residence
8.3
Very Good
From 377 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

7.9

Location

8.2

Service and Facilites

8.0

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Surroundings (11)
Accessibility (10)
Distance to City Center (9)
Staff Friendliness (8)
Ambiance (8)
Room Space (8)
Check-in/out Time (7)
Bedroom (7)
Bathroom (7)
Soundproof (6)
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Traveler Reviews Cozrum Homes The Gallery Residence

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Customer reviews
H***i
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6.4
/10
Reviewed 3 week(s) ago
Burglary, invasion of privacy at 12:30 noon on the 2nd from the accommodation facility.
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1 people find it helpful
T***h
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8.5
/10
Reviewed 5 week(s) ago
The bed sheets are itchy, like they've been left for years. The safety lock is broken.
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4 people find it helpful
s***i
icon-Leisure
Leisure
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5.3
/10
Reviewed 5 week(s) ago
The room was dirty, old, dusty, and had mosquitoes. The air conditioner wasn't cool. I told the staff, but they weren't willing to help. I had to contact the hotel via Line (the head admin) before they could help fix it. The area outside the hotel was dirty.
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3 people find it helpful
N***n
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Staycation
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6.4
/10
Reviewed 9 week(s) ago
Said payment can be made by credit card but at check in they asked for cash payment
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7 people find it helpful
HangNga
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
The security guard was super enthusiastic. My family suddenly had to stay an extra night and he helped us change rooms. We booked the wrong day and they also helped us change. Before leaving, he even gave my daughter some grapefruit segments. I wish you good health.
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HangNga
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
The security guard and customer service staff are very enthusiastic and friendly. The room is clean and pretty. No single-use plastic is used, which I like. Convenient location.
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2 people find it helpful
H***i
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 12 week(s) ago
I booked a room on the 2nd floor, the TV was a bit noisy, especially the room next to the hot water heater was so noisy I couldn't sleep.
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2 people find it helpful
G***u
icon-origin-TRAVELOKA
7.0
/10
Reviewed 15 week(s) ago
No reception, no support service, small room, dirty, super mini bathroom, no room to see in advance
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4 people find it helpful
D***t
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Staycation
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8.3
/10
Reviewed 16 week(s) ago
We watched our favorite TV shows from 8pm to 11pm. I don't know why I had a headache. After switching to watching on my phone, I realized that it was because the hotel TV was too old. The sound quality was not clear, which ruined my evening experience. In addition, the TV could not be viewed in full screen. The white curtains outside were torn. The view outside was of dilapidated houses and a construction site.
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5 people find it helpful
L***e
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9.7
/10
Reviewed 16 week(s) ago
Friendly and enthusiastic staff
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1 people find it helpful
N***N
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8.2
/10
Reviewed 17 week(s) ago
Stayed 2 nights without a bottle of mineral water. So bad.
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3 people find it helpful
N***n
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Staycation
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10.0
/10
Reviewed 17 week(s) ago
Very Ok I will visit next time when I come to the tourist center
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4 people find it helpful
M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The room is not well equipped, hope it will be improved in the future.
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7 people find it helpful
LE THI M. H.
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8.5
/10
Reviewed 21 week(s) ago
Good value for money, spacious and quiet.
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3 people find it helpful
Cường L.
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5.0
/10
Reviewed 21 week(s) ago
The room smells bad, the bed sheets are dirty, and there's not even a bottle of water!
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5 people find it helpful
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Ratih R.
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Staycation
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8.2
/10
Reviewed 22 week(s) ago
The room design each type more or less same. The place is in local area where people leave, no car can go inside so you need to walk 100m from the main street. The room is good, spacious and clean.
7 people find it helpful
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Ratih R.
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Staycation
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8.5
/10
Reviewed 22 week(s) ago
If you are looking hotel in suburb area this place quite and peaceful. The room is ok and you need to do self check-in.
6 people find it helpful
K***y
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Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 22 week(s) ago
There are so many ants. They crawled up to the bed and I have 2 kids. I didn't dare sleep and had to stay up all night to watch over my kids. The air conditioner in the room doesn't have a remote control so the room is hot. I can't adjust the small shower to use.
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2 people find it helpful
TRUONG D. H.
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Business
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8.5
/10
Reviewed 23 week(s) ago
Friendly staff, ok rooms
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7 people find it helpful
Nguyet D. N.
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8.4
/10
Reviewed 24 week(s) ago
The room does not have amenities set up so it is not suitable for individuals staying for a short time.
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1 people find it helpful
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