Nice and comfortable

The hostel has two sets of bathroom and toilet on ground floor and underground which was good. There is a sink in the room. I stayed in a four beds dorm but only shared the room with another person. This a really a plus. The guy in reception was very friendly and knows everything about the property. The room was not too warm with window open, but this also brought the noises from the street in. In general I quite enjoyed the stay there and might come back again.

It’s a brilliantly located hostel. However, as other reviewers have commented, I’m surprised at this hostel’s high rating. Because although the staff here are super friendly and accommodating, everything else is poor. Beds don’t have privacy curtains, which in today’s world, is pretty unforgivable. Especially when the dorms can be so hot that guests sleep on top of their bedding with little clothing! I moved to a different dorm during my stay, both were very noisy and very warm (during good weather). They are no hooks to hang anything including wet towels, so dorms are messy. The bathroom for my first dorm was small, old and felt dirty. By contrast, the bathroom for my second dorm was modern and clean - world’s apart! The entire property isn’t particularly clean, partly because they rely on the live-in staff to do the cleaning, rather than using a proper cleaning company like most other hostels do. The staff are lovely, but they are not professional cleaners. There’s a real lack of communal space to have some alone time, or do some work. The TV room is small, leaving only the kitchen area, which is always busy. Also, annoyingly the kitchen must be vacated mid-morning (at exactly when guests will want to make breakfast) so that the staff can clean it - bad decision! The laundry situation was dire, with one machine, that was partly broken. I loved the staff, so I wish this hostel was better, but it’s pretty terrible. There are MUCH better London hostels for your money.

Overall I liked this Hostel a lot and would definitely come back. Look, at the end of the day the things inconvenient about this property are the things inconvenient about every hostel. If you can’t handle no AC, no lift, and roommates that snore or are loud in the hallways all the way to quiet hours, then no hostel will work for you. Bring ear plugs and a sleep mask, and be ready climb some stairs. Beds are comfortable enough, showers are comparatively large for a hostel. My only complaint was my trundle locker was very squeaky which made it difficult to be respectful of my roommates sleep.

A very short 8 hour stay. 8 bed dorm was clean and spacious. Staff were friendly and welcoming. I didnt get to try the leisure facilities due to lack of time. I will be back

Great place and great staff very friendly and welcoming

The hostel was great. The reception lady and the manager were fantastic on check in. Very warm & welcoming. We had a 2-bed room a short stroll down the road. Room was clean, sheets were clean. Can't fault it for the price. A simple breakfast, but a perfect way to start the day. Good location to underground an small shop around the corner among other local attractions. I would use again if i were down in the capital!

Great hostel, would stay again

I had excellent service and care from the staff when I became a little unwell. Thank-you, everyone!! I had a girls only dorm it was spotless and the bedding was spotlessly clean and fresh. I liked the centrality of this place.

My flight information changed quickly. I called to push the date of arrival back and they wouldn’t accommodate. Stated they had no rooms available, but the online there was availability, though I’m unsure what specific room(s) were available. They refused a refund and again did nothing to accommodate me. I had to stay elsewhere and eat the $93 charge from this booking. Do not book through hotels.com!

My stay was fine, but the bare minimum, even for a hostel

The staff are amazing

Stayed at building 103. I was given a used wrinkled paper card to access building which didn’t work most of the time. No wifi info provided. Had to return to the front desk to obtain a plastic card for entry. Smell the toilet as soon as entering building. Hitting my head going downstairs to the basement to the shower and toilet. Location is good, bed so-so, cold and damp in the room with window open.

Well situated in a cute neighborhood. However they couldn't accomodate with an early check-in (2pm instead of 3pm..). Plus whenI got there they told me the bed I had reserved was in another building. No bathroom on my floor. 2 tiny bathrooms for the whole building, 3 showers. It was ok for the price. People at the reception were nice though.

Loved the property. Great kitchen and breakfast.

Overall an amazing place

Love it.

The accommodation was in a very convenient location and budget friendlh. The hostel had all the basic services and amenities. The staff were very friendly and helpful too

The museum location has 2 separate buildings. The 1st being the main building that has all the amenities and check in, and the 2nd being a kind of overflow building for longer stays and more inexpensive rooms. I stayed in the 2nd on the ground floor as my stay was for a week. The second building has your rooms, showers and toilets. If you want to experience the hostel’s amenities try and book a bed in the main building. The room I was in didn't have A/C, or a screen on the window so if you wanted some cooler air or airflow in general you'll need to turn on the large noisy fan and crack open the window. 1 night of my stays one of my roommates put his belongings on a table near the window and at some point in the night, someone reached in and stole them. So maybe keep your items in your bags locked overnight, or if you see your window doesn’t have a screen just don’t put items near the window.

Good location and price, very helpful staff. However the room was unbearably hot, only 1 functioning toilet in the entire building, my plug socket didn’t work