Grand Swiss-Belhotel Darmo

Explore Grand Swiss-Belhotel Darmo
9.1
Exceptional
From 837 reviews
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Cleanliness

9.2

Room Comfort

9.2

Meal

9.0

Location

9.1

Service and Facilites

9.2

People often mention about Grand Swiss-Belhotel Darmo
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Staff Friendliness (63)
Bedroom (61)
Room Space (59)
Distance to City Center (58)
Ambiance (56)
Bathroom (48)
Hotel Area (48)
Taste (44)
Family Friendly (43)
Accessibility (41)
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Traveler Reviews Grand Swiss-Belhotel Darmo

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40
Customer reviews
M***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very comfortable and happy to stay here for business trip purposes :)
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, We would like to extend our warmest regards to Grand Swiss-Belhotel Darmo Surabaya. Thank you for your visit and your kind words. This review is an encouragement for us to continue to strive to provide the best service to all our guests. We are committed to maintaining and improving the quality of our services. We would be honored to welcome you again and provide you with a memorable experience. Best regards, Management Team, Grand Swiss-Belhotel Darmo Surabaya
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Dedy S.
icon-Staycation
Staycation
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10.0
/10
Reviewed 1 week(s) ago
Luxury hotel at super cheap price, highly recommended.
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1 people find it helpful
Accommodation's Reply
13 Nov 2025
Dear Mr. Dedi S., Warmest regards, Grand Swiss-Belhotel Darmo Surabaya Thank you for your visit and your kind words. This review is an encouragement for us to continue to strive to provide the best service to all our guests. We are committed to maintaining and improving the quality of our services. It would be an honor to welcome you again and provide you with a memorable experience. Best regards, Management Team, Grand Swiss-Belhotel Darmo Surabaya
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f***i
icon-origin-TRAVELOKA
8.0
/10
Reviewed 2 week(s) ago
no smoking order given smoking room, parking is difficult
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Accommodation's Reply
13 Nov 2025
Dear Valued Guest, Warmest regards, Grand Swiss-Belhotel Darmo, Surabaya Thank you for your review and suggestions. We highly appreciate your feedback. This information will be our focus to improve our comfort and service quality in the future. We are committed to maintaining and continuously improving the quality of our services. We will be honored to welcome you back again with an even better experience. Best regards, Management Grand Swiss-Belhotel Darmo, Surabaya
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was great, beyond my expectation
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Accommodation's Reply
13 Nov 2025
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for taking the time to share your kind feedback following your recent stay. It was a true pleasure having you with us, and your positive remarks are greatly appreciated by our entire team. We remain dedicated to delivering exceptional service and memorable hospitality. It would be our pleasure to welcome you back again soon for another delightful experience. Yours sincerely, The Management Grand Swiss-Belhotel Darmo, Surabaya
S***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly staff, clean hotel, okay breakfast with lots of choices.
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, We would like to extend our warmest wishes to you from all staff at Swissôtel Surabaya Damo. Thank you for your support. Your feedback helps us to continuously improve our services. We will strive to maintain our high service standards. We sincerely hope to welcome you back and provide you with an unforgettable and memorable stay. Thank you! Swissôtel Surabaya Damo
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Faris m.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Good location, nice, spacious room, narrow parking, reception a bit slow
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Accommodation's Reply
03 Nov 2025
Dear Mr. Faris M., Warmest regards, Grand Swiss-Belhotel Darmo Surabaya Thank you for your visit and your kind words. Reviews like these are a great encouragement for us to continuously improve our services. We are committed to maintaining the best quality of service. It will be an honor to welcome you back and provide you with a memorable experience. Best regards, Management Team, Grand Swiss-Belhotel Darmo Surabaya
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D***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 week(s) ago
Very comfortable and close to the city center… If it's Sunday morning, you can go straight to car free day… Awesome
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to Grand Swiss-Belhotel Darmo Surabaya. Thank you for your visit and your kind words. Reviews like these are a great encouragement for us to continuously improve our services. We are committed to maintaining the highest quality of service at all times. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, The Management of Grand Swiss-Belhotel Darmo Surabaya
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I will stay here again. Relaxing
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for taking the time to share your kind feedback following your recent stay. It was a true pleasure having you with us, and your positive remarks are greatly appreciated by our entire team. We remain dedicated to delivering exceptional service and memorable hospitality. It would be our pleasure to welcome you back again soon for another delightful experience. Yours sincerely, The Management Grand Swiss-Belhotel Darmo, Surabaya
Raden A. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was an amazing experience! Loved everything about the hotel. The staff, the room, the coffee, the ambiance, everything is super! Definitely will come back here for my next Surabaya trip😁
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Mr. Raden A. R, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for taking the time to share your kind feedback following your recent stay. It was a true pleasure having you with us, and your positive remarks are greatly appreciated by our entire team. We remain dedicated to delivering exceptional service and memorable hospitality. It would be our pleasure to welcome you back again soon for another delightful experience. Yours sincerely, The Management Grand Swiss-Belhotel Darmo, Surabaya
Mia G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommended, clean, easy access, comfortable atmosphere.
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Accommodation's Reply
23 Oct 2025
Dear Ms. Mia G., Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for taking the time to share your kind feedback following your recent stay. It was a true pleasure having you with us, and your positive remarks are greatly appreciated by our entire team. We remain dedicated to delivering exceptional service and memorable hospitality. It would be our pleasure to welcome you back again soon for another delightful experience. Yours sincerely, The Management Grand Swiss-Belhotel Darmo, Surabaya
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
If I go on holiday to Surabaya, I always stay here. The check-in and check-out process is fast, the rooms are very comfortable... Suitable for family holidays or business trips... The staff are friendly and helpful.
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1 people find it helpful
Accommodation's Reply
18 Oct 2025
Dear Valued Guest, We would like to extend our warmest regards to Grand Swiss-Belhotel Darmo Surabaya. Thank you for your visit and your kind words. Reviews like these are a great encouragement for us to continuously improve our services. We are committed to maintaining the highest quality of service at all times. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, The Management of Grand Swiss-Belhotel Darmo Surabaya
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I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Recommended to stay at Swiss Bell, service, clean, fragrant, many food variants, strategic location from the school center, culinary.
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1 people find it helpful
Accommodation's Reply
12 Oct 2025
Dear Valued Guest, Warm Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the highest quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Management. Grand Swiss-Belhotel Darmo, Surabaya
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p***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
My child left his shoes and sandals in the room, the hotel staff informed me by phone and was willing to send them to my address in Jakarta, which was cool.
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Accommodation's Reply
08 Oct 2025
Dear Valued Guest, Warm Greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the highest quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Management. Grand Swiss-Belhotel Darmo, Surabaya
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Agus A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
For family and corporate events, highly recommended.
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1 people find it helpful
Accommodation's Reply
03 Oct 2025
Dear Mr. Agus A, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the highest quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Management. Grand Swiss-Belhotel Darmo, Surabaya
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Mia G.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean, fragrant lobby, comfortable & quiet rooms. Recommended.
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Accommodation's Reply
01 Oct 2025
Dear Mrs. Mia G, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the highest quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Management. Grand Swiss-Belhotel Darmo, Surabaya
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I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very nice and interesting. Highly recommended. The hotel is safe.
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1 people find it helpful
Accommodation's Reply
28 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor for us to welcome you back and provide you with a memorable experience. Sincerely, Management. Grand Swiss-Belhotel Darmo, Surabaya
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very satisfying, luxurious room conditions, delicious breakfast.
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Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
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Reko B. S. J.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The room and bathroom were quite spacious, and the breakfast selection was quite varied. However, the seating and tables weren't particularly clean; they would have been better. The hotel's location is quite good, not too far from shopping centers like Tunjungan Plaza and others.
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Accommodation's Reply
08 Sep 2025
Dear Mr. Reko B. S. J., Warm greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continue improving our service. We are always committed to maintaining the best quality of service. It would be an honor to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Nice hotel for staycation, quick check-in and check-out
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Accommodation's Reply
05 Sep 2025
Dear Our Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya Thank you for taking the time to share your feedback following your recent stay. It was a pleasure to have you as our guest and your kind remarks are deeply appreciated by our entire team. We remain committed to delivering exceptional service and hospitality. It would be a privilege to welcome you back in the near future for another memorable experience. Yours sincerely, Agung Anggoro
 Regional Operations Manager
 Swiss-Belhotel International
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Muhammad I. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Everything is fine. Price is fine, location is fine, and location is fine.
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Accommodation's Reply
05 Sep 2025
Dear Mr. Muhammad I. S., Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya. Thank you for your visit and appreciation. Reviews like this motivate us to continuously improve our service. We are always committed to maintaining the best quality of service. It would be an honor for us to welcome you back and provide you with a memorable experience. Sincerely, Agung Anggoro, Regional Operations Manager, Swiss-Belhotel International
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Number of reviews per page
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