Great staff. Friendly and helpful.

Excellent place to stay and affordable.. thank you so much for the kind and quick approach over early check in..

The staff was fabulous and we enjoyed our stay. They live up to their reputation as one of the best breakfast places for IHG Hoteo .

Great service and front desk staff who took the initiative.

Great staff and service.

Great hotel in a nice location

The hotel’s location is excellent, the room is comfortable, and the breakfast is very good. Highly recommended for a family vacation.

If you want an affordable, great location to do Budapest, this should be your first choice. Great solo travel experience in 2024, even better with my wife in 2025!

Overall excellent quality hotel, great service, spacious, impressive breakfast buffet. However, i was most impressed and grateful for staff kindness, thoughtfulness and truly going above and beyond for our family in a difficult situation. We had a health emergency with my elderly Mother on July 2 2025. And Crowne team who was on duty on this time was exceptional: helping us with a doctor, and paramedics visit, translation, providing us food packages (so needed as we spent all the time in emergency, arranging a deep discount for our unexpected extra 2 days of stay. The team was closely monitoring and helping us even as shifts changed. My family is forever grateful to the Crowne Plaza team for making such a difficult situation touched by human kindness and highest degree of hospitality professionalism. Thank you! We felt we were taken care of my real family in Crowne Plaza Budapest.

Absolutely loved this day and would come back

Great location, very friendly staff

Pretty decent rooms. Great location if you are coming into/out of that train station. A bit of a hike to the historic center and other stations. Connection to the mall is handy.

Great location, clean rooms, good service and food (breakfast & ala carte). Recommend the hotel

The staff was really friendly and welcoming. There was no pool for such a big hotel chain and no variety of channels on the TV for English people.

Excellent location for transportation.

The front desk was extremely helpful during my stay. I look forward to coming back.

The hotel front desk was very welcoming at check in. The room was clean and spacious, and you can conveniently enter the mall through the hotel lobby for quick dining options and shopping.

Room was clean and spacious. Good facilities and breakfast.

Close to everything. Large rooms and bathrooms.

Excellent location. Clean hotel with good facilities. Very friendly and helpful staff.