There was no hot water in both days in our stay. I had to communicate with front desk staff 2x.

The breakfast that was included was always ice cold and was more like a continental breakfast.

This place was such a cute, clean and welcoming hotel. Close to el centro and you walk everywhere. It has a cute rooftop lounge and pool when you can see the parroquia.

My booked 2 rooms at the Hotel Madi and had a wonderful stay. The room was very clean and was cleaned all four days we were there. The air conditioning kept our room nice and cool which is so important to me. The staff was very attentive and had someone that spoke English to help us throughout our stay. The breakfast was a small buffet that was "home-cooked" and delicious! I enjoyed using the pool and deck area. The views from the deck are stunning. The hotel is a short walk to the downtown the historical sights, many restaurants, shops and markets. Only negatives were that the rooms were pretty small and there was not great water pressure in our shower. But the positives heavily outweighed the negatives and we would definitely book again.

I liked the location but wasn’t too pleased with VIP upgrades

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Very accessible walking distance to main attractions

Friendly, lovely and helpful staff. Perfect location, a short 2 minute walk to the center where cathedral is. Not a big variety for breakfast, but again you can walk out and find so many options.

Best place in San Miguel to Stay !

Pretty hotel. Good location. Walking distance from plaza and churches. Staff was very friendly and helpful. The pool area was very nice and the water was nice and warm. Hotel has elevators! Our hotel room was clean but very small with no extra storage besides the closet. We were living out of our suitcases because there was nowhere to put our stuff. Breakfast was ok. No variety. Same thing everyday-scrambled eggs, chilaquiles, pre wrapped fruit, pancakes and toast. Nothing freshly made, just sitting in warmers, maybe it’s because there is no restaurant in the hotel. We were there for four days. I guess it did its job.

Located very central to town.lots of food options. Over $100 for taxi to hotel from airport.

Very modern rooms. Excellent swrvice. Totally recommend.

Very clean property, friendly staff, relaxing hotel to come to rest.

Lack of daily variety in the simple included morning breakfast. By morning #3 we are out of the hotel for breakfast.

Clean, friendly staffs, excellent location. We wish that the daily breakfast could have more varieties.

Phenomenal staff, great experience

I would like an itemized receipt from Madi or Expedia The included breakfast was ok, not great. The employees were great and accomodating

cosy atmosphere staff was tremely friendly and helful

Great stay! Perfect location. Cesar checked us in early and gave us a free room upgrade. Rooftop bar had great drinks and great views. Would definitely stay there again.

I am glad I picked this hotel and I definitely recommend it for staying within walking distance to El Centro, Restaurants, Shopping, Mercado de Artesanías, banks, ATM’s…Excellent service from the time we walked in! Estrella at front desk and staff were very welcoming and helpful. Great communication prior to arrival. The rooms were nice and the whole property super clean, the breakfast was ok and included. Amazing rooftop with nice views and pool. Would stay again!