The hotel staff is very good, especially the receptionist, who is very helpful. Housing is also fast when asked for help, but the place has not been maintained for a long time.

It's not enough, but because I need a budget hotel, it's okay.

Strategic location, spacious rooms, complete facilities, just a bit old

Spacious room, complete facilities, just a bit old

Strategic location and close to main tourist attractions in Sanur

The location is a bit inside, the building is a bit old, the staff are friendly and nice. The room is spacious and suitable for families, the room is clean, but it is a bit musty, the AC works well, the television works, the water heater works, thank you for the service and friendliness.

The hotel environment is very strategic

The building needs maintenance, the rooms are spacious and the facilities in the room are quite good.

I'm so sorry, I booked 5 rooms for 5 nights and was completely unsatisfactory. Many of the rooms were damaged and needed repair, and they weren't clean at all. There were many stains, and the lights flickered. Some of the rooms even had broken doorknobs and broken faucet handles. Please improve the facilities to make your stay more comfortable. Don't let anyone else experience the same experience as I did. Very disappointed. Thank you.

Dirty rooms, dirty surroundings, dirty balconies, dirty pools, everything seems poorly maintained. Very disappointing.

The staff is super friendly, responsive, and helpful. It would be great if it were cleaner. The villa concept is great, and the service is good. The only thing lacking is cleanliness. When I asked for the room to be cleaned, it wasn't done.

Just entering the hallway, I already underestimated how bad this hotel/villa was. And as soon as I entered the room, I couldn't bear to leave 😩. The condition was far from what I'd seen in the photos. The room smelled, was stuffy, and the chairs were full of 5p3rm4 marks and dirty, looking like they'd never been cleaned. I didn't even stay there for 5 minutes—I checked out and found another villa. It was a complete waste of money and time, and the staff offered no adequate solutions. SERIOUSLY! Don't waste your time staying here; there are many other, much more decent and comfortable places for the same price!

The hotel is not maintained at all, many of the room walls are rotten, the TV is only displayed and cannot be used.

The room is not clean, the pool is dirty.

comfortable place for families, the room is quite big, there is a sofa too, access to the swimming pool, only yesterday the water was dead, they immediately gave me a room change, the main suite is cool

Overall good, strategic location close to Sanur city center, shopping center, cafes and eateries, friendly and helpful staff, spacious and big rooms, complete facilities include a hairdryer, refrigerator, kitchen set, safe, only the cleanliness around the hotel and swimming pool should be improved, because there are many fallen and scattered leaves, the swimming pool is mossy...

Very good service and clean

The room is spacious, clean, complete with a refrigerator and kitchen, good, friendly and fast service, only it is not very clean in front of the room, there are many dry leaves that have fallen, the swimming pool is dirty and mossy and has not been cleaned, the food menu is also very less varied, overall it is good and complete. only it really needs repairs and cleaning around the area in front of the room, ALWAYS SUCCESS

stayed here for 4 nights. the problem is just the cleanliness, the room was smell something, the water turned into yellow if you let it open linger. they could've done better. overall the staff was friendly and helpful, the food was pretty good, the location was great (close to local). i think the villa needs to be renovated and the staff needs be more aware. probably won't go back.

The photos do not reflect the actual condition of the room (dirty, damaged, termite-infested, unmopped floor, and no water). Please also ask Traveloka to verify the accuracy of the room conditions shown in the photos.