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Traveler Reviews DENZ Express Bintaro
Number of reviews per page
20
20
40
40
Customer reviews
M***N
Staycation
10.0
/10
Reviewed 5 day(s) ago
I've stayed here many times, and it's absolutely wonderful. The staff are incredibly friendly. Check-in and check-out are quick and very helpful. I always request a room upstairs, and the staff are always very helpful. The hotel area, bathroom, and bedroom are all very clean. It feels very comfortable.
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M***N
Staycation
10.0
/10
Reviewed 2 week(s) ago
The staff was very friendly and helpful during check-in and check-out. The hotel area, room, and bathroom were very clean. There was just a slight problem with the AC. It would turn off by itself for a few minutes and then turn back on. The AC water was also dripping on the floor. Otherwise, everything was fine.
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Accommodation's Reply
10 Feb 2026
Dear Mr. M*N, Greetings from Dense Express Bintaro. Thank you for your wonderful review. We are very glad you had a positive experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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Kd
Kiki d.
9.4
/10
Reviewed 2 week(s) ago
very friendly and nice, the place is comfortable
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Accommodation's Reply
02 Feb 2026
Dear Kiki Dee, Greetings from Denz Express Bintaro Hotel. Thank you for your wonderful review. We are very happy that you had a memorable experience. Our staff will be delighted to read what you have written. Thank you also for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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A***i
Transit
9.4
/10
Reviewed 2 week(s) ago
Thank you, it's quite comfortable. Please maintain it and the rooms on the 3rd floor with TV can be upgraded to be the same as those on the 7th floor with smart TV.
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Accommodation's Reply
10 Feb 2026
Dear Mr./Ms. A*I, Greetings from Denz Express Bintaro. Thank you for your wonderful review. We are very happy that you had a memorable experience. Our staff will be delighted to read your writing. Thank you also for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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Junita C. I. S.
Transit
8.2
/10
Reviewed 3 week(s) ago
The receptionist was very kind. I didn't stay there. I paid for the room only because my 6 year old boy needed a comfort place to take shower in the evening before we drive home to Bogor at 10PM. the bathroom was clean. The towels too. The hot shower was great. It was very helpful.
1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Junita, Greetings from Dense Express Bintaro. Thank you for your wonderful review. We are delighted you had a positive experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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RU
Roma U.
Medical
10.0
/10
Reviewed 3 week(s) ago
The place is comfortable, clean, quiet, the receptionist is friendly, and I will be back here next month. Come on over, friends, if you are looking for accommodation, make sure to check out DENZ EXPRESS BINTARO
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Accommodation's Reply
02 Feb 2026
Dear Mr. Roma Yu, Greetings from Denz Express Bintaro Hotel. Thank you for your wonderful review. We are very glad you had a memorable experience. Our staff will be happy to read what you have written. Thank you also for your feedback on our hotel. We are committed to providing the best service to our guests. We value our guests' experience and comfort, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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a
aira
Staycation
9.4
/10
Reviewed 3 week(s) ago
Very good, been here 4 times already ❤️
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Accommodation's Reply
21 Jan 2026
Dear Ms. Ira, Greetings from Denz Express Bintaro Hotel. Thank you for your wonderful review. We are very happy that you had a memorable experience. Our staff will be delighted to read what you have written. Thank you also for your feedback about our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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R***y
Business
7.8
/10
Reviewed 4 week(s) ago
The toilet smells really bad, the towels also smell of sweat, the toilet mat was also in the toilet when I arrived, the sink was clogged and didn't flush smoothly
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Accommodation's Reply
21 Jan 2026
Dear Mr. R*y, Thank you for choosing Denz Express Bintaro Hotel as your accommodation and thank you for sharing your review of your stay. We apologize for any inconvenience you experienced during your stay. Thank you for your feedback about our hotel. We are committed to providing the best service to all our guests. We hope to see you again in the future and wish you an even better experience on your next visit. Sincerely, Hastie, Hotel Manager
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D***a
9.4
/10
Reviewed 4 week(s) ago
Great service and strategic location. I was hesitant to stay here at first because of some of the reviews. But after checking it out, everything was fine, so I always stay here when I'm in Jakarta.
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2 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Mr./Ms. D*a, Greetings from Denz Express Bintaro Hotel. Thank you for your wonderful review. We are very happy that you had a positive experience. Our staff will be delighted to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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D***a
9.4
/10
Reviewed 4 week(s) ago
It's most worth it for the South Jakarta area because access to anywhere is not too far.
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Accommodation's Reply
21 Jan 2026
Dear Mr./Ms. D*a, Greetings from Denz Express Bintaro Hotel. Thank you for your wonderful review. We are very happy that you had a positive experience. Our staff will be delighted to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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D***a
Leisure
9.4
/10
Reviewed 4 week(s) ago
I always stay here when I'm in Jakarta. It's definitely worth it for the South Jakarta area.
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Accommodation's Reply
21 Jan 2026
Dear Mr./Ms. D*a, Greetings from Denz Express Bintaro Hotel. Thank you for your wonderful review. We are very happy that you had a positive experience. Our staff will be delighted to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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Dy
David y. y.
Business
8.5
/10
Reviewed 5 week(s) ago
Quite a comfortable place to rest
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Accommodation's Reply
02 Feb 2026
Dear Mr. David, Greetings from Denz Express Bintaro. Thank you for your wonderful review. We are very glad you had a positive experience. Our staff will be happy to read what you have written. Thank you also for your feedback on our hotel. We are committed to providing the best service to our guests. We value our guests' experience and comfort, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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M***N
Staycation
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly, and the security guard is also very friendly. The hotel area, room, and bathroom are also very clean. I've been here several times and it never disappoints. I can request the top room, hehe, finally I can take a photo of the city lights from the room😍
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Accommodation's Reply
21 Jan 2026
Dear Mr. M*N, Greetings from Dense Express Bintaro. Thank you for your wonderful review. We are very glad you had a positive experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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RS
Reni S.
8.5
/10
Reviewed 6 week(s) ago
The place smells nice and is clean. The service is great. Any issues are immediately addressed, even if the Wi-Fi is down. Everyone is friendly.
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Mr. Renee, Greetings from Dense Express Bintaro. Thank you for your wonderful review. We are very pleased that you had a memorable experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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S***s
Staycation
6.5
/10
Reviewed 6 week(s) ago
the mattress on the 7th floor (I've been there 704 and 703, especially the mattress, is very inadequate) not good / not adequate
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Accommodation's Reply
13 Jan 2026
Dear Mr./Ms./Ms./S*s, Thank you for choosing Denz Express Bintaro Hotel as your accommodation and thank you for sharing your review of your stay. We apologize for any inconvenience you experienced during your stay. Thank you for your feedback about our hotel. We are committed to providing the best service to all our guests. We hope to see you again in the future and wish you an even better experience on your next visit. Sincerely, Hastie, Hotel Manager
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d***i
8.5
/10
Reviewed 6 week(s) ago
great, service is good.
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Accommodation's Reply
13 Jan 2026
Dear Mr. D*i, Greetings from Denz Express Bintaro Hotel. Thank you for your wonderful review. We are delighted that you had a positive experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hasty
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N***n
Business
10.0
/10
Reviewed 7 week(s) ago
Very good in terms of room facilities and staff, spacious parking...
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Accommodation's Reply
13 Jan 2026
Dear Mr./Ms. N*n, Greetings from Denz Express Bintaro Hotel. Thank you for your wonderful review. We are very happy that you had a positive experience. Our staff will be delighted to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hasty
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E***a
Leisure
10.0
/10
Reviewed 8 week(s) ago
Recommended for couples who are seeking a budget and very nice hospitality environments.
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Accommodation's Reply
29 Dec 2025
Dear Mr./Ms. E*a, Greetings from Denz Express Bintaro Hotel. Thank you for your wonderful review. We are delighted that you had a positive experience. Our staff will be happy to read your comments. Thank you for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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E***a
9.4
/10
Reviewed 8 week(s) ago
The staff were very nice, friendly hospitality, the surrounding area was clean and calm, easy access to anywhere, there is a cafe for chilling while smoking. Overall I did enjoy staying here and recommended for couples who seek a budget hotel with, again, very friendly hospitality!
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Accommodation's Reply
29 Dec 2025
Dear Mr./Ms. E*a, Greetings from Denz Express Bintaro Hotel. Thank you for your wonderful review. We are very happy that you had a positive experience. Our staff will be delighted to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie
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S
Sitinuriah
Staycation
10.0
/10
Reviewed 10 week(s) ago
Clean rooms and very affordable prices, friendly staff, good
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1 people find it helpful
Accommodation's Reply
22 Dec 2025
Dear Mrs. Sitinuriah, Greetings from Dense Express Bintaro. Thank you for your wonderful review. We are very pleased that you had a memorable experience. Our staff will be happy to read what you have written. Thank you also for your feedback regarding our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Hastie