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Cozzy Stay Hotel Semarang by Sinergi

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Overall Ratings & Reviews Cozzy Stay Hotel Semarang by Sinergi

Traveloka (470)

8.8

Very Good

From 470 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.9

Service and Facilites

9.0

People often mention about Cozzy Stay Hotel Semarang by Sinergi

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Distance to City Center (28)

Bedroom (28)

Staff Friendliness (26)

Ambiance (24)

Accessibility (23)

Wifi (21)

Room Space (21)

Bathroom (21)

Check-in/out Time (20)

Hotel Area (19)

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Traveler Reviews Cozzy Stay Hotel Semarang by Sinergi

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Customer reviews

Y***h

6.6

/10

Reviewed 4 day(s) ago

There is a smell in the room, just spray some freshener to make the smell worse.

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Accommodation's Reply

20 Nov 2025

Dear all Y*h guests, Cozzy Stay Semarang Hotel would like to extend our sincere gratitude to Cozzy Stay Semarang Hotel for choosing to stay at Cozzy Stay Semarang Hotel. We apologize for any inconvenience caused during your stay and thank you for your evaluation. The hotel will continue to improve and develop. Thank you for improving in every aspect for the comfort of all guests staying at Cozzy Stay Semarang Hotel. Thank you for your attention. Management. Best regards, Trisanto 08*******533

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Verified Traveler

Business

9.4

/10

Reviewed 2 week(s) ago

The male staff are very welcoming👍, the hotel is clean, please fix the wifi, it's very slow, because I want to zoom in so it's delayed.

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1 people find it helpful

A***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

cool, okay facilities, clean, but the wifi is not strong enough

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D***S

Transit

8.1

/10

Reviewed 4 week(s) ago

There's mold in some corners of the bathroom (black mold), which could probably be cleaned regularly. The bathroom is clean but doesn't smell very nice, and the drainage smell is a bit unpleasant. The AC is cold, no issues. The TV is fine and works.

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1 people find it helpful

Accommodation's Reply

29 Oct 2025

Dear D*S., Warmest regards, Cozzy Stay Semarang. Cozzy Stay Semarang would like to thank you for choosing to stay at Cozzy Stay Semarang during your stay in Semarang. We apologize for any inconvenience this may have caused you during your stay at Cozzy Stay Semarang. Your information is very useful for us to improve our hotel. We will take action to resolve the issue as soon as possible for the comfort of all our guests. Thank you for your attention. Management: Enggar Trisanto - Hotel Manager 081354261533

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A***a

9.4

/10

Reviewed 5 week(s) ago

Okay, it's good enough to repeat it again.

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i***m

Leisure

9.1

/10

Reviewed 5 week(s) ago

The staff is helpful, you can leave your things/bags before check-in time, and you can still leave your things after check-out.

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M***n

Leisure

8.5

/10

Reviewed 6 week(s) ago

The room is clean and comfortable, I will go there again next time I travel to Semarang.

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D***y

Staycation

9.4

/10

Reviewed 6 week(s) ago

Good place for rest and relax with family

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Alvionita H. P.

10.0

/10

Reviewed 7 week(s) ago

The staff is friendly and the rooms are very clean and comfortable!

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A***u

9.4

/10

Reviewed 7 week(s) ago

Friendly staff, comfortable and quiet rooms, close to Indomaret. Worth the price.

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1 people find it helpful

A***a

8.3

/10

Reviewed 8 week(s) ago

I came here just for a 1 night transit, surprisingly the room was quite spacious for this price, even the bathroom was big even though there was no partition between the toilet and shower. The room was clean, there was a desk, smart TV, cold AC, and I got a room with a window that looked out over the city. With this price, all the shortcomings and advantages are understandable. But please, the one that is really annoying is the smell from the bathroom drain (?) If the hotel management team reads this, please provide additional camphor or a stronger fragrance to eliminate the smell in the bathroom 🙏🏻

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1 people find it helpful

Accommodation's Reply

30 Sep 2025

Dear Mr. / Ms., Cozzy Stay Hotel Management would like to thank you for your trust in staying at Cozzy Stay Hotel Semarang. We also apologize for the inconvenience caused by what you have conveyed. We will immediately follow up on this matter (the smell from the bathroom drain) because it certainly disturbs your comfort while resting. We would also like to inform you that our receptionist is on standby 24 hours, so if there is anything you need to convey, please contact our receptionist so we can immediately follow up for your comfort while resting. That is all we can convey. Thank you for your attention. Management. Enggar Trisanto. 081354261533

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H***u

Business

9.4

/10

Reviewed 8 week(s) ago

The hotel is located close to the city, the staff are friendly, the rooms are clean, and the hotel atmosphere is comfortable.

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D***r

Leisure

8.1

/10

Reviewed 9 week(s) ago

It's worth the price, it's just for resting, really.

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D***r

Staycation

9.3

/10

Reviewed 10 week(s) ago

The bathroom is quite dirty. Other than that, it's pretty good.

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1 people find it helpful

Accommodation's Reply

30 Sep 2025

Dear Mr./Ms., Thank you for your trust in staying at Hotel Cozzy Stay Semarang. In this regard, we also convey our apologies for any inconvenience during your stay at Hotel Cozzy Stay Semarang with what has been conveyed and we will immediately follow up to ensure all guests can rest comfortably at Hotel Cozzy Stay. We also inform you that our receptionist is on standby 24 hours, so that Mr./Ms. can immediately convey anything that may cause discomfort so that it can be immediately followed up. That is the information we can convey, for your attention we say thank you. Management. Enggar Trisanto. 081354261533

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G***n

Leisure

9.4

/10

Reviewed 11 week(s) ago

The hotel is very suitable for those who are looking for a place to stay.

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K***i

Staycation

9.1

/10

Reviewed 13 week(s) ago

Clean hotel, cold AC, okay price, close to city center, quite close to campus

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H***u

9.4

/10

Reviewed 15 week(s) ago

Comfortable, nice hotel, friendly staff, cold AC.

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V***a

Staycation

8.4

/10

Reviewed 18 week(s) ago

I booked for high floor, but i get 1st floor

1 people find it helpful

V***a

Staycation

9.4

/10

Reviewed 20 week(s) ago

Comfortable, Clean, AC very clean and cool. Maybe the handling of Ants can be improved, there are still many ants appearing on the table

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3 people find it helpful

A***h

9.4

/10

Reviewed 20 week(s) ago

The staff is quite friendly, the room is clean, the bathroom is clean, unfortunately the water doesn't come out fast enough...it's a bit difficult to rinse off your poop.

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1 people find it helpful

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