Great stay, location right on the lake, rooms were a little small but very cute.

The breakfast is not very wide range of options but if you want to stay calm and relax this place it's a good option.

First night now power, no explanation. No compensation.

We loved this hotel, to our taste it was a bit expensive. But location is good and the cabins are cute

Super nice hotel

Very nice hotel at the lagoon of bacalar, very close by the center, nice restaurant options! Great hotel

Beautiful time

nice place to stay , no restaurant in the hotel always eat outside

It was ok - exactly as posted, however the hot water in the shower lasted less than 10 minutes regardless of the time of day. Lots of water pressure and the mattress was very good to sleep on. Pictures made room and bathroom appear much larger than they actually were.

Modern shipping container style cabins. Loved the rainshower shower heads, lots of water pressure.

Walls are so thin you hear everything loudly. Dock is so short you would be swimming among the reeds if you got into the water. Only 2 restaurants nearby for dinner; the main part of town is a 25 min walk away.

We had a wonderful stay for three nights. The ambience was stunning. Location perfect with a great restaurant across the road. Staff were kind and helpful. Easy and fast check in. Great loungers at the water’s edge. The property is beautiful and well taken care of. Great pride shown in this amazing gem. I hope to be back. ❤️❤️

The photos they show are very altered, the conditions of the hotel are bad, the staff has no training to make you feel welcome, the breakfast is very poor, as well as the service is terrible... you never feel so welcome, we chose to leave early and lose a night. The pool is terrible... what a shame not to feel good and welcome.

Much better value for your pesos at other properties in area. Amal could be a fine property with some maintenance refresh.

The entire property needs repairs, renovations, etc.The bridge planks are broken in some places and nail heads are sticking out. It is dangerous to walk barefoot. But breakfast was good fresh made eggs, omelette.

Great location he was ok the lady in the loony very nice person

Very friendly people. They went above and beyond to take care of us. Pretty place. Very small and cozy hotel which we love. Breakfast was delicious. Conveniently Located. I highly recommend

Access was tough. The entry way was through what seemes to bw the back. With no signage no directions. The room was modest but less than what i expected and paid for. It was off to the side of the main building. The "hotel" was more of a private home where rooms were rented as hotels rooms.

The room was big,beds OK.thats the good things. in the room no furnitures Like a table or chair.no frige.no safe.no Coffee machine.no chairs at the beach. Breakfast No fresh Milk,Toast,Butter or honey.the Service Girl unfriendly.

Un Lugar muy tranquilo y seguro hay muchos restaurantes serca y todo esta a distancias que puedes llegar caminando.