Dear Valued Guest, Semarang (Arus) Hotel thanks you for your valuable feedback during your stay. We apologize for the inconvenience caused by the roof leak during the rainy season. We are committed to improving our services and facilities and will thoroughly inspect all guest rooms to address any leaks and prevent such incidents from happening again. We look forward to welcoming you back and providing you with an even more enjoyable stay. Please contact us if you have any requests. Thank you for your valuable feedback and we look forward to welcoming you again. Sincerely, General Manager, Sendek Pravingo

Dear Ms./Mrs. T*a, Thank you very much for your positive review and perfect rating! We are delighted to hear that you felt comfortable during your stay at our hotel. Your compliments are a great motivation for us to continuously maintain and improve the quality of our services and products. We hope you will recommend our hotel to your friends and colleagues, and we look forward to welcoming you back again in the future. Thank you. Sincerely, Sendek Prawinko, General Manager

Dear Valued Guest, Thank you so much for your positive review and excellent rating! We are delighted that you enjoyed your stay at our hotel. Your compliments are a great motivation for us to continuously maintain and improve the quality of our services and products. We hope you will recommend our hotel to your friends and colleagues, and we look forward to welcoming you back again in the future. Thank you. Sincerely, Zendec Pravinko, General Manager

Dear Mr. Emrah K, Warmest Greeting from Hotel Aruss Semarang… Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. This review encourages us to escalate our services. Thank you for your kind words and we would be very happy to welcome you again. Best regards, Sendek Prawinko General Manager

Dear Monica A., Thank you very much for your excellent review and rating! We are very pleased that you enjoyed your stay at our hotel. Your compliments are a great motivation for us to continuously improve the quality of our services and products. We hope that you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back in the future. Thank you. Best regards, Sendek Pravinko, General Manager

Dear Mr/Mrs. T***a, Warmest greeting from Hotel Aruss Semarang... Thank you for choosing to stay at our hotel and for taking the time to leave a perfect review on Traveloka. We are delighted that you enjoyed our hotel and services. We hope you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back to our hotel. Sincerely, Sendek Prawinko General Manager

Dear A*a, Thank you very much for your wonderful review! We are very pleased that you enjoyed your stay at our hotel. Your compliments are a great motivation for us to continuously improve the quality of our services and products. We hope that you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back in the future. Thank you. Best regards, Sendek Pravingo, General Manager

Dear Mr. Bagus, Thank you for taking the time to write a review of Arus Hotel Semarang. We are very pleased that you enjoyed your stay at our hotel. We also appreciate your compliments about the parking space, accessibility and friendliness of our staff. We apologize if our service did not meet your expectations. Please note that our Deluxe Room is 27 square meters and our king-size bed is 180 x 200 centimeters. We hope this does not impair your comfort during your stay at our hotel and would be happy to recommend Arus Hotel Semarang to your friends and colleagues. We do hope to have a chance to welcome you back in the future. Thank you. Sincerely, Sendek Pravingo, General Manager

Dear Mr. Putu A.C., Thank you for taking the time to write a review of our hotel. We are delighted to hear that you had a comfortable stay and we apologize that there was no porter available upon arrival. Your comments will be taken into consideration to avoid similar issues in the future. Thank you for recommending our hotel to your friends and colleagues and we look forward to welcoming you back. Thank you. Best regards, Sendek Pravingo, General Manager

Dear A*d, Thank you so much for your perfect and five-star review! We are so pleased to hear that you enjoyed your stay at our hotel. We also appreciate your compliments about the food and the friendliness of our staff. We hope that you will be happy to recommend our hotel to your colleagues and we look forward to welcoming you back in the future. Thank you. Best regards, Sendek Pravingo, General Manager

Dear Mr. Usman F., Thank you very much for your excellent review and rating! We are very pleased that you enjoyed your stay at our hotel. Your compliments are a great motivation for us to maintain the quality of our services and products. We hope you will recommend our hotel to your friends and colleagues, and we look forward to welcoming you back in the future. Thank you. Best regards, Sendek Pravingo, General Manager

Dear E*a, Thank you for taking the time to write a review of your stay at Aruss Hotel Semarang. We are delighted that you were impressed with our staff’s friendliness, our luxurious ambiance and our clean room. Your compliments are a great encouragement to our entire team and we apologize for the inconvenience caused by the waterlogging issue in your bathroom. We understand that this has caused you a lot of discomfort. This is a very valuable review and we will immediately follow up with our engineering team for a thorough inspection and repair to ensure that this issue does not recur in the future. We look forward to welcoming you back to Aruss Hotel Semarang and to providing you with an even more perfect stay experience in the future. Sincerely, Sendek Pravingo, General Manager

Dear Mr. David P. P., Thank you for your positive review and excellent rating! We are so glad that you enjoyed your stay at our hotel. We particularly appreciate your compliments about the hotel design and the friendliness of our staff. We hope that you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back in the future. Thank you. Best regards, Sendek Pravingo, General Manager

Dear Mr. Andik, Thank you very much for taking the time to write a review of our hotel. We are very pleased to hear that you had a comfortable stay. We appreciate your compliments about the cleanliness of our rooms, the breakfast menu and the friendliness of our staff. We also appreciate your feedback on ways to improve our hotel. We hope that you will recommend our hotel to your colleagues and we look forward to welcoming you back in the future. Thank you. Best regards, Sendek Pravingo, General Manager

Dear A*a, Aruss Hotel Semarang, Warmest regards, Thank you for choosing to stay with us. We are delighted to know that you had a great experience at Aruss Hotel Semarang. Your feedback is a driving force for us to continue to develop the best products and services. We hope to welcome you back again in the future. Best regards, Sendek Pravingo General Manager

Dear Mr. Jumail A, Arus Hotel Semarang, Warmest Regards, Thank you for choosing to stay with us. We are delighted to know that you had a great experience at Arus Hotel Semarang. Your feedback is a driving force for us to continue to develop the best products and services. We sincerely hope to welcome you back again in the future. Best regards, Sendek Pravingo, General Manager

Dear M*d, Thank you very much for your valuable review and your satisfaction with your stay! We are glad that you enjoyed your stay at our hotel. Our staff works hard to maintain cleanliness and provide the best service. Thank you for your compliments about the delicious and varied food at our restaurant. We will definitely recommend our hotel to your friends and colleagues and hope to welcome you back again. Thank you! General Manager Sendek Prawingko

Dear Arus Hotel Semarang, Thank you for choosing to stay with us. We are delighted that you had a wonderful experience at Arus Hotel Semarang. Your feedback is the driving force behind us to continue to develop the best products and services. We hope to welcome you back again in the future. Best regards, Sendek Pravingo General Manager

Dear Sir/Madam Y*a, Warm regards from Aruss Hotel Semarang…. We would like to thank you for choosing to stay with us at our hotel. We apologize for any inconvenience you may have experienced during your stay at our hotel. We take this incident very seriously as it relates to our service standards in providing the best service to our guests. We would like to reiterate that what you experienced the other day was not our standard and we will take serious action to prevent this from happening again. We hope that you will be honored to have us back at our hotel in the future. Sincerely, Sendek Pravingo General Manager

Dear Mr. G*t, Warmest regards, Aruss Hotel Semarang Thank you for choosing to stay with us and for taking the time to write us a positive review. We are very glad you had a great experience during your stay. We hope that you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back again. Best regards, Sendek Pravingo General Manager