The staff is very friendly, especially when I just checked in at 00.02 and when we got to the room we asked for slippers and toothbrushes, they were delivered very quickly. Overall, a great stay here, starting from access, downtown, if you want to eat, just cross Nasi Kandar Pelita, to Petronas and to the mall and if you want to have coffee, the view of Petronas is only a 3-minute walk.... a fun vacation