The rooms were nice and spacious. The fully kitchen made this a very pleasant stay. Dishes and cookware. Pool was nice and quiet.

very clean and the personnel were very professional and kind

I've never stayed at this chain before but the hotel was nicer than I thought. Room was big with a full size fridge, microwave and even a spot to eat in the kitchen. The pool was nice and clean. I'll definitely stay here again.

The AC made a loud vibrating sound after it was on for a while (room 311). It was set on 70 Cool when I arrived and the room was hot. I put it on 65 and it finally cooled the room. The workout fitness room was awesome. The seat adjustment for the bicycle is stripped so you can’t adjust the heigjt of the seat. The darn AC kept waking me up during the night when it came on.

Love it you can’t go wrong. There’s so many stores around you. Anything that you need? DoorDash is quick and the parking is easy. Front desk is friendly. Didn’t wake up for the breakfast, but you know what everything else made up for.

Good price and great hotel it's very clean and the staff is very nice The hotel is only 3 years old and it still smells new

Excellent staff, Breakfast is not very appealing. The sofa in our room needs replacement looks dirty and stained.

Great stay.

I was extremely disappointed in my 2 night stay. The first morning i was taking a friend to hospital. We got down at 6.15am for breakfast. No coffee. No decaf. No eggs. No one available fixing more. No one at reception. When I returned at 2.30 pm and complained i was told no one else had complained about this. However, I met another guest who had repeatedly lodged complaints. This happens consistently in the early mornings as large groups of workers line up before breakfast to fill their thermoses. I definitely dislike being lied to by staff. This sends a clear message that guest concerns are not taken seriously. In addition, your website states there is daily linen service. A small posted sign in the restroom states this happens every 3 days. More false advertising. The same large group of workers were also extremely loud and drinking and having a tailgate party in the parking lot creating an unsafe environment for single female guests. One of the above would have caused a less than satisfactory stay. All taken together makes me loathe to stay at another Hawthorn Suite...certainly not this one in Pflugerville.

property was close to shopping.

The blinds and HVAC system in our originally assigned were not working. We were quickly moved over to another room. Great service moving us!

Stay was good especially for the price.

Great experience. I will be returning.

Great!

This by far was the best hotel I’ve stayed at ever. Amazing staff, rooms was immaculate. Anytime I am in Austin area this will be the place I stay at going forward. Thank you all for making our Christmas trip amazing!!!

Good overall experience

Booked double bed showed up to only one…property and Expedia failed to take accountability

Awesome hotel

Overall our stay was great until we were brought a change of towels that were not clean. They had strands of hair in them that were not ours.

I liked the breakfasts, cleanliness and modern facilities.