Beautiful rooms, excellent service.

Best hotel experience I've had in my life. And I'm 54 years old so I've been in a lot of hotels. It's not just that the hotel itself is incredible, the staff went above and beyond my expectations every day. If I return to Basel I will definitely stay at this hotel and not even look for another one

Great location. Service good. No lobby really. Their restaurant is good. Construction next door so loud.

Uniqueness of this hotel is its staff, who are all friendly, helpful and knowledgeable. With fab hotel rooms, staff and location makes 5* for me.

The staff were all so very professional. They accommodated all our needs. Even gave me a kettle for tea. Beautiful hotel in a nice area.

The receptionist was very polite and cooperative. I got the exact answer anytime I asked a question.

The property and staff was all excellent. The only thing I would recommend is to have the sauna and steam rooms operational by 7 am.

The room was very warm, but the staff provided us with summer blanket and a fan which truly helped get us through the night. The staff was very helpful with directions to tram, restaurants provided a dry bag for floating down the river ride, which was exceptionally fun

Well presented hotel with charm and a beer enjoyable rooftop bar over looking the Marktplatz. Staff were super helpful and friendly. Excellent tram connections just outside the hotel.

Hotel is lovely, clean , amazing staff. It is in the best location. Loved our stay.

Poor service, amenities did not work (ac). Would not recommend this property.

Will recommend hotel. Be careful with the 3 steps from the bedroom to the bath area at night. Great breakfast and Everything within walking distance. Simply a great place to stay.

Great location, very clean, great internet access, very friendly and accommodating staff. A little noisy due to the tram and although they state it has air conditioning, it's in the pipes in the walls, so the room does not get cool if it's hot.

Gorgeous and luxurious! The staff was incredibly helpful and friendly.

A+ everything was perfect, from cleanliness, service, helpfulness of the staff to the interior. Location is also perfect for sightseeing and great restaurants and cafes

Front desk staff was excellent.

Outstanding Staff, Service, Cleanliness, Location…our strongest recommendation!

Well run character hotel in great location

Great location downtown. Very friendly staff

Close to tram. Walkable. City center. Daily market. Comfortable bed