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Friendly staff. Exceeded expectations.

Convenient for old town, cathedral and riverside restaurants. 12 euro uber ride from station.

Very clean and new, comfortable bed and excellent Shower

Welcoming and helpful staff. Very comfortable room even if we don't like a separate toilet. Good to have a window which opens. More shelves in the bedroom and hooks in the bathroom would have been good. Breakfast was nice but no muesli or cereals suitable for adults.

Overall an excellent hotel in a very good position to explore Arras, just a 10 minute stroll to main square. Staff were very pleasant and helpful. My only criticism, having stayed there for 4 nights is that the options at breakfast were a bit limited. If they could add just a couple more hot options, it would be a good spread for a short stay.

We had a really enjoyable stay due to the friendly and helpful staff, good breakfast and lovely room!

Nice modern hotel. Very friendly and helpful staff including in the roof top bar. Short walk to the centre.

Lovely hotel, great location and easy car parking. Let down slightly by the meagre breakfast.

Chambre propre et calme. Lit un peu dur. Seul bémol: le petit déjeuner totalement mal organisé: après 9h du matin le week-end plus d'assiettes, plus de tasses, plus de viennoiseries, de pain ou d'oeufs. Il faut attendre le réassort.

Very roomy and clean. Close walk to the square for food and shops.

Just not that nice of a place.

A very quiet hotel. Close to Grand Place. Kevin, on reception was remarkable. So helpful we wanted to take him with us on the test of our travels.

Our fourth stay at this hotel and it was as excellent as usual. Staff really friendly and helpful plus the restaurant on the roof was excellent.

The lady at Check in (Moroccan) was so wonderful and helpful! After a long drive it’s exactly what you need! Room was comfortable but no mention of sofa bed which was what the second bed was.

Simple easy check in even when it’s late. Room was great although not a quiet hotel due to location and it being a Friday night but not not an issue really. Would stay again as only 15 mins from Vimy and an hour or so from Le Shuttle.

Ideally located if arriving by car and close to the main area. It was an easy short walk to get to the main square. The rooms are a decent size, nicely presented and clean. The bar area is also well presented and has a nice feel. Some of the staff were friendly and helpful. However, there were a couple of members of staff who were a bit abrupt in my opinion. The hotel is also located next to a busy road so noisy to have the window open but this is the trade off for easy access by car so more of an observation rather than a criticism. There is a nice restaurant on the top floor. Although it is separate from the hotel there is an offer for hotel guests advertised in the room but upon going to the restaurant it was not at all clear what the offer was and when I asked about it the restaurant staff were very abrupt. However, this was not the hotel staff and I also accept I do not speak French so probably lost in translation but was disappointing when it is advertised in the actual hotel rooms.

Well located, reasonably priced, helpful staff and available chargers outside the front door. Only used it for a stopover on way to the alps but perfect for our needs.

This was a great stopover hotel en route to the Alps from London. Easy walk into town to enjoy the Christmas market, comfortable room and parking right next door. Great breakfast too.

excellent value with adjacent parking and within 200 yards of city centre. good breakfast with many choices and helpful people. would stay again. thank you.