Location

Location is excellent

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Rude and cold. Breakfast was sad. Avoid this hotel

The rooms I booked were very nice, full of character and spacious. However, the shower was very pour - lacked power and the way it was fitted made if difficult to use. Also, the WiFi was a little bit and miss. But overall a lovely hotel in a great location.

駅近なのに、意外と静かで落ち着くホテル。 とても快適な一晩を過ごせました。

Beautiful, spacious rooms. Very close to the city center and lots of dining and shopping options. Other than one very helpful and polite lady who handles the late evening shift, the rest are not very polite.

The location is great! It's right by the Central station which is very good to know if you're traveling by train. It's a block and a half from the station at most. Our room was on the third floor. It was huge, which was great. There is an elevator, however there are a couple of stairs you need to negotiate to get to this particular room and a couple of stairs after the door is open to the room. This could be the case with other rooms, I'm not sure. The bad part for us was there are huge wooden beams in front of the doorways once inside the main room. The beams train you to duck, however sometimes you forget and bam you bang your head. I would not use this suite again. I would insist on a room without beams. We were there for only two nights so we didn't change. Also there was the smell of gas in the kitchen area. I mentioned it to the person at the desk via phone he said there's no gas in the building. I still smelled the gas the next day, the person at the desk at checkout said the gas was turned off for the season. Go figure!

This is a really nice hotel which unfortunately was ruined by the staff approach and attitude. The first night of staying my son went to get some water from the gym prior to going back to use it and was accused of taking water he was not allowed to take (there is none provided in the room). On day 2 I went to use the gym and stretch as I have had back surgery. There is a sauna which I turned on to use. After 2 minutes the lights went off and a different member of staff approached me aggressively saying I had to reserve the sauna an hour before and you had to tell them if you were using the gym. There is no sign or notification and the treatment was absolutely disgusting. This is the first negative review I have ever had to write about staff and it happened twice - I would skip this hotel on that basis. My wife used the gym in the morning and had no such issue so even the messaging is not consistent

The staff was really nice. Very easy access, enjoyed staying there

Lovely older building very close to major sights in Brussels. Close to railway station for day trips to Antwerp and Bruges. Tons of restaurants nrarby

This hotel was fantastic. Located very close to the central train station (3 minute walk), and in an area with lots of restaurants and shops. The hotel is very beautiful. The room was large, and the AC worked great. The floors do squeak loudly when walking on them, due to the originality of them (not a big deal). I did have to report that the ceiling in the bathroom was leaking from above, a staff member came right away and made sure the unit above was not flooding the place and said the leak might be from the AC in the units running harder in the summer (also not a big deal). The only real complaint I have about this place was that the mattress needs to be replaced or a topper needs to be put on it. I could feel the springs in the bed. Despite these minor issues, I loved my stay and would definitely recommend this hotel and stay again.

A charming hotel in its day, now looking tired.

Nice rooms, quiet, good location, nice breakfast spread.

Elegant boutique hotel in a great location. Room was very quiet and comfortable. Hotel decor was very nice. The service amenities could be better. Tried getting a drink after dinner in the lobby lounge and told it was closed. The brochure stated it was open till midnight.

This is a great hotel with character in the perfect location. Between Central Station and the Grand Platz. Loved it.

Quaint hotel, nice.

Beautiful, elegant hotel. Conveniently close to the train station, but very quiet. Excellent buffet breakfast in a stately dining room.

A fantastic hotel, centrally located. Quiet, clean, thoughtfully designed. The breakfast is excellent!

Location is very good. Hotel room size is super big. It’s very clean. They provide complimentary bottle water.