Tout etais parfait

Joshua at front desk was so welcoming and our suite was ready when we arrived. Our suite was perfect, clean and inviting.

Clean room, easy parking with charge station for ev’s. It was great!

Room cleanliness as top notch! Bath robe and amenities were luxurious. The full kitchen and washer & dryer made the experience feel homey. The only downside was the bed and pillow comfort. Way too firm and the pillows had chunks of filling that gave me a headache waking up.

It would be good to provide disposable slippers, and toothpaste would be great.

Very nice

Great check in. Clean room :)

Lovely place. Wonderful room.

Nice staff, good equipment in room

Excellent location, right in the heart of downtown

We arrived to be told we had been upgraded and the room size and king bed were appreciated. The place was really clean though had a bad smell we mentioned later. The room was in the sparks building, not the one booked and directly over looked 20 feet away a massive hole that was being excavated and refilled. At no stage did the hotel mention this and so the upgrade had a severe cost every morning at 7am until 5pm, very underhand. The amenities in the hotel were good, the bed very comfortable, the sinks and shower had poor water pressure

Everything was immaculate.More than pleased.Our room had kitchen and stocked with everything you would need.Highly recommend

Fantastic Stay - unfortunately only stayed one night. Mark and Alice were fantastic and ensured that my wife and I were comfortable and were available to answer questions. Definitely will return and hopefully stay longer.

Excellent location and wouldn’t hesitate to recommend this to anyone. My only comments would be improve your WiFi (it was sometimes slow) and the television service I found inadequate. I found the Roku TV SO inept.

From the moment we checked in to the moment we checked out our stay was fabulous! Josh gave a warm, friendly greeting and was very attentive to what we needed. The room is perfect as it felt like a home away from home. Big enough space to work in the hotel room, bring food back to have dinner or make our own breakfast. Parking was very convenient and everything we needed was within walking distance. Mark gave a great recommendation to a restaurant close by. Also at check out Josh was very hospitable. Very much recommended if you are looking a place that has home comfort. Every staff we came across was very friendly.

Amazing property - huge room upgrade was a full size 2 bed, 2 full bath condo

A great visit as always!

The hotel was good but what was really missing were black out curtains/blinds. It was bright in the evenings (lights from courtyard) and bright in the morning (early).

Staff, Property

Apartment style rooms with laundry in downtown Ottawa. You can't go around with this hotel