The Sands Torquay

Explore The Sands Torquay
9.0
Exceptional
From 381 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews The Sands Torquay

Number of reviews per page
20
40
Top reviews
Juliet
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent place to stay. The views are stunning and not far from Melbourne city and Geelong. Well worth a visit! I have been here 4 times now and love it. The staff are amazing and so helpful. Will visit again. I wish they had a loyalty program with some additional perks.
Glenn
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Really comfortable rooms, nice outlook
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed in the king golf view room and loved it. All the reception staff were friendly, nice and accommodating. Room and the view was great and the bed was comfy. The surrounding Torquay area is perfect, with many dining options and ocean scenery. Would definitely recommend staying here and I would definitely be back in the near future. Thanks for having us :)
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Cristina
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice stay. Rooms are ok but amenities could improve a bit. View over the parking not do great.
Nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great property, especially if you like golf. Wish I had stayed another night to enjoy the facilities (pool, tennis and basketball court). The room was large and modern. The bed-super comfy.
Bruce
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good property. Great restaurant and bar and good golf course. The lift was out but we could get access via another lift.
Anna
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very comfortable and clean
Zoe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice room and close to the beach
Janifer
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very Disappointing. Receptionist checking me in not very interested in the guest. Poor explanation of where to find my room so I got very lost. No information given on the facilities. I asked if they had room service, “no, but you can get takeaway and have it in your room was the reply’ !!!! No information given on breakfast options. I did not even know there was a restaurant onsite until I read the dossier in my room at about 10.00 pm that night. A map of the place showing where everything is would have been very helpful. I stayed overnight to attend a function at the hotel, a presentation preceded by dinner. That dinner was also disappointing, tables set with no bread and butter plates, so people used their paper napkins to butter their bread rolls on. When I asked staff if we our table could have bread n butter plates brought out, he said ‘side plates’??? I said yes, I’d prefer to butter my bread roll on a plate, rather than the tablecloth. No condiments on the tables. Then, Alternate drop meals that were luke warm. Heating in my room not working properly. Truly, I could not wait to get out of there this morning. Never again.
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Nadine
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing venue and will be back. Great service, facilities and location.
Kate
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We enjoyed our stay at the Sands. Beds were comfy, room was quiet and food was good in the restaurant. Great place to rest for the night.
Leesa
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful hotel with gorgeous surroundings and exceptional customer service. Would happily stay there again.
Janet
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great hotel, amazing service, very clean my only gripe was there where no block out blinds which affected us from having a restful sleep. Outside of this, it was a fabulous stay!
Kassia
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful and very accommodating
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great property to stay but gps takes you to a different location and you are lost.
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

View of the golf course was stunning. I wish I could have played a round!
GLENN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice and quiet but only negative old air-conditioning
Bernie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Loved it
Nathan
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We were supposed to have a view of the golf course , They gave us a room with a view of the parking lot, This is false advertising. There was no wifi available,.
Katrina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great relaxing experience. We celebrated our wedding anniversary. Would have been nice to have something on a Saturday night at the resto bar, otherwise the vibe is very relaxing. Pool was nicely heated. Staff super helpful and friendly. Breakfast of smashed avo eggs and smoked salmon with egg on sourdough bread was scrumptious. We love that it is now pet friendly. Keep it up! Will be coming back.
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Number of reviews per page
20
40