Sultan Palace Kikambala

Explore Sultan Palace Kikambala
6.0
Pleasant
From 7 reviews
Cleanliness

7.6

Room Comfort

7.0

Service and Facilites

6.0

Traveler Reviews Sultan Palace Kikambala

Number of reviews per page
20
40
Top reviews
Mary
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The customer service is HORRIBLE. My experience was terrible. The property uses Expedia for marketing purposes, once they get clients on Expedia, calls them and asks them to cancel the booking since the property only takes direct clients only. So they allowed us in but at midnight, they came and forced us out . That was the worst experience ever
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Omar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful location. I will be back for sure.
Purity Mwaura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything was perfect! Will definitely keep returning!
Zeid
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Horrible customer service, 1st property ever I booked on Expedia and got a downgrade as a Platinum Member. From a deluxe villa to an apartment and was told I got it cheaper than what it's supposed to be but I guess they don't understand Platinum privileges on Expedia or Hotels.com and they don't work to international standards. No principle and professionalism and they have different prices for themselves than what you see on Expedia or Hotels.com. Was told to add money on top of what I paid on Expedia for the Deluxe villa I booked for, I've never experienced anything like this to wherever I've booked and traveled around the world in summer and other seasons. They couldn't honor my second booking after 3 days either for my family members which I had already paid for so I had to cancel and wait for my refund from Expedia.
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Amina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

I loved the view,the garden it's very beautiful we enjoyed our stay,Its family friendly. The beach was very beautiful and lovely. The waterpark was so fun for the kids. The kids couldn't get enough of it so we extend our stay. I will definitely recommend to anybody even family's or couples.
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