The hotel is in a great location for walking around Saville. Hotel is clean, reception stall excellent. Room was clean, spacious and good AC. The rooftop bar is a disaster, great views, good seating but the staff are very badly trained and don’t know how to efficiently serve multiple tables. The bar management appeared to make things worse, no direction to the staff, made staff nervous and just constantly on his phone. Serious delays getting served at every table around us, no continuity of servers to any table causing total confusion.