The smell of cigarettes, the AC is not cold, the staff took a long time to give the key, the new key was given at 5 pm when the check-in was supposed to be at 2 pm, it was deliberately delayed so that we wouldn't have to wait too long, but it turned out to be beyond expectations, we waited almost 3 hours to get a room in this room even though we've often stayed in this apartment, but this is the first time we've gotten a room that's not worth it, it's very disappointing