9.0
Exceptional
From 40 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.2

Location

8.9

Service and Facilites

8.9

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Traveler Reviews Thien My Hotel

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20
40
Customer reviews
Trang T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel is very thoughtful, enthusiastic, room is very nice and clean 😍
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your positive review of our hotel. We are very pleased that you were satisfied with the friendliness and attentiveness of our staff and the quality of our rooms. We look forward to your next visit! Thank you, Tianmei Hotel!
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Room with 2 beds is spacious, airy and clean. Room is cleaned carefully.
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Accommodation's Reply
31 Oct 2025
Thank you for your wonderful review! We always strive to provide our guests with the most spacious, comfortable, and clean lounge. We look forward to welcoming you back! Thank you, Tianmei Hotel!
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The staff is kind and enthusiastic. If you order a shipper to deliver your items, they will help you receive and keep them at the reception desk. If you forget your headphones, they will be sent back to Phu Quoc for free.
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Accommodation's Reply
31 Oct 2025
Thank you for sharing such a wonderful experience! Your satisfaction is our greatest motivation to continue providing you with friendly and attentive service. We look forward to welcoming you again. Thank you for staying at Tianmei Hotel!
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Guest
icon-origin-TRAVELOKA
6.5
/10
Reviewed 17 week(s) ago
The staff is not very hospitable! The hotel does not provide toothbrushes and combs!
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Accommodation's Reply
08 Sep 2025
Thank you for your feedback. We sincerely apologize for not having enough toothbrushes and combs in the room. If you inform the reception, we will immediately bring them to your room for service. In addition, the hotel also prepares cotton swabs and razors if you need them. We hope for your understanding and hope to have the opportunity to bring a more thoughtful experience during your next stay.
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N***N
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
I think it's quite okay here, the room is clean, spacious, and doesn't need too many amenities, so it's ok for the price.
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Accommodation's Reply
31 Oct 2025
Thank you for sharing your valuable experience and your compliments about our room. We're glad you enjoyed our clean and spacious room. We will continue to improve our service to provide you with an even more satisfying experience on your next stay! Thank you, Tianmei Hotel!
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X***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
room ok! closed space,
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Accommodation's Reply
27 Jun 2025
Dear Guest! Thank you very much for sharing your feelings about your recent stay at the hotel. All your comments are very valuable and help us improve our services better and better. Please be informed that the hotel currently has some other room types that are more airy, have large windows or balconies with views facing outside. These rooms are often chosen by many guests because they feel more comfortable, bright and closer to nature. If you have the opportunity to return, please notify us in advance so that we can arrange the most suitable room type for your needs. We are always ready to support and look forward to bringing you a better experience next time. Your satisfaction is our greatest honor and motivation for us to constantly improve. Once again, we sincerely thank you for choosing to stay at Thien My Hotel. We hope to welcome you back soon for a more fulfilling experience! Wishing you good health. Thien My Hotel
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H***H
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Location is very close to Thanh Thoi Ferry area. Room is very clean and super spacious. Reasonable price
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Accommodation's Reply
31 Oct 2025
Thank you for your compliments about our facilities! We're glad you enjoyed our convenient location, clean, spacious rooms, and reasonable price. We look forward to welcoming you again! Thank you, Tianmei Hotel!
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NGUYEN N. Q.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
Clean room, convenient location
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Thank you for sharing your valuable experience and your compliments about our room. We're glad you enjoyed our clean and spacious room. We will continue to improve our service to provide you with an even more satisfying experience on your next stay! Thank you, Tianmei Hotel!
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NGUYEN H. N. N.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Friendly staff, quick support, however the bed blanket is a bit short and there are few bathroom amenities, I think you should add more razors and soap. The rest is ok
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1 people find it helpful
Accommodation's Reply
27 Dec 2024
Dear Customer, Thank you for choosing THIEN MY Hotel for your recent trip. We are happy to know that you are satisfied with the service of our staff. We sincerely thank you for your comments. We understand that your comfort is our top priority, so we will improve immediately to ensure that the rooms are always fully equipped and most convenient. We apologize for any inconvenience caused during your stay. We will be more prepared for your next visit. Thien My Hotel always wants to bring the best experiences to our guests. All your contributions are very valuable and help us improve. We look forward to welcoming you back to THIEN MY Hotel soon! Best regards, THIEN MY Hotel
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Hoang T. D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 62 week(s) ago
Very reasonable price, close to the pier, polite staff, nice and clean rooms.
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3 people find it helpful
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Hòa N. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
Clean room, nice decor, quiet
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2 people find it helpful
Accommodation's Reply
08 Aug 2024
Dear Customer, Thank you very much for taking the time to share your review about Thien My Hotel. We are very happy to receive your positive feedback. Our team always tries our best to provide the best service at the most reasonable price. We look forward to having the opportunity to welcome you on your next trips and continue to bring you memorable experiences at Thien My Hotel. Wishing you good health and good luck! Best regards, Thien My Hotel
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Hoang T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 82 week(s) ago
Sạch sẽ và nhân viên rất lịch sự
1 people find it helpful
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NGUYEN L. P. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 89 week(s) ago
Mọi thứ rất ok luôn, nhân viên nhiệt tình chu đáo. Lần sau sẽ quay trở lại
3 people find it helpful
Tran M. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 93 week(s) ago
Sạch sẽ rộng rải vị trí thuận lợi
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Peter T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 99 week(s) ago
Khách sạn này mới, phòng thoáng, sạch sẽ. Dịch vụ khách sạn chu đáo và thân thiện. Mình sẽ ghé lại khi có dịp ghé thăm Rạch Giá.
+2
2 people find it helpful
Nguyen T. K. D.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 111 week(s) ago
Khách sạn nằm trong khu đô thị Tây Bắc, rất mới và sạch đẹp, phòng rộng và thoáng, chủ nhà rất tâm lý chuẩn bị một số đồ ăn vặt và có giá tiền từng loại rất rõ ràng, chu đáo. Khách sạn gần bến tàu nên khá tiện.
1 people find it helpful
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Tao B. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 131 week(s) ago
2 vợ chồng mình cùng con nhỏ 3 tuổi book phòng có ban công ngày 23 - 24/5/2023 trả trước trên ứng dụng Traveloka với giá 408k. Mình đến lúc 9h30 ghé gửi hành lý & sẵn tiện hỏi thời gian có thể checkin, anh nam nhân viên lịch sự thấy mình ở xa có con nhỏ cũng cố gắng hỗ trợ hẹn sau 11h nếu cần sớm có thể liên hệ để được hỗ trợ nhưng mình cũng đi chơi nên khoảng 13h30 mới về khách sạn checkin. khách sạn nằm trong khu đô thị Tây Bắc yên tĩnh, gần cảng, được 2 mặt tiền, kinh doanh kiểu gia đình, cao 2 tầng, có thang máy, thang bộ, thoát hiểm, chỗ đậu xe trước sảnh rộng. Mình được ở phòng 104, có ban công nhìn ra phố, cũng sạch sẽ, thoáng mát tuy nhiên lúc tối mình đi ăn về phát hiện nhà tắm có 1 bạn "tiểu cường" và trên tường chỗ kệ TV có 1 ít kiến. Phòng trang bị giường, TV LCD với truyền hình cab VTV, quạt hút, máy lạnh, tủ quần áo có sẵn 5 móc áo, 2 dép lào, thùng rác, bàn trang điểm có lọ hoa giả trang trí nhưng không có đèn ở khu vực trang điểm, tủ lạnh được để âm phía dưới bàn trang điểm bất tiện khi ngồi trang điểm & cả khi lấy nước uống, trong tủ lạnh có 1 số nước uống tính phí, kệ TV để sẵn ấm đun siêu tốc, hộp khăn giấy, gạt tàn thuốc, 2 ly uống nước, khay đựng đồ ăn vặt mà trong đó có 2 suối, gói cafe, gói trà được miễn phí, bảng nội quy & giá cả các sản phẩm tính phí, tủ đầu giường. Nhà tắm có phòng tắm đứng gắng quạt hút, bộ vòi sen nóng lạnh, bồn rửa mặt coa nước nóng lạnh, có gương cảm ứng, máy sấy tóc, 2 lọ sữa tắm & dầu gội, bộ 2 bàn chải đánh răng, bộ dao cạo râu, lược, tăm bông, 2 khăn tắm & 2 khăn mặt, thùng rác, bồn vệ sinh kèm vòi xịt. khách sạn có 1 số điều khoản như ảnh mình chụp lại nghen. Không gian phù hợp giá cả sẽ quay lại khi có dịp.
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+4
1 people find it helpful
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tran t. t. t.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 134 week(s) ago
The hotel is new, clean, the location near the pier is convenient for getting on the train. Will come back if there is a chance
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2 people find it helpful
Nguyen M. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 141 week(s) ago
New hotel, clean and enthusiastic
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1 people find it helpful
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Tran T. M. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 142 week(s) ago
Phòng không có view nhưng rất rộng, sạch sẽ. Trong khu đô thị nên xung quanh cũng có nhiều cửa hàng, quán ăn. Khá yên tĩnh, sẽ ở tiếp khi quay lại đây
1 people find it helpful
Accommodation's Reply
11 Mar 2023
Thien My Hotel thank you. Thien My Hotel is pleased to serve you.
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Number of reviews per page
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