Microwave rusty. Dirty stained pillows. Had too sweep floors on arrival. Doors dirty. If you want a shower stand in the rain ,the shower trickles. Mattress too small for bed. Tv could be done moving to centre of wall,watch your head when going outside banged it a few times. Sofa and chairs filthy/stained Dont forget to take towels £12 to hire, Take ckeaning stuff W,up liqiud Tea towels. Dish cloths etc good job we did. Asked for dog poo bags to be removed from outside patio doors still there when we vacated.

They are not providing any type of stuff like in a washroom Room(toilet paper, shower gel hair wash) in the kitchen that is not dishwasher as the describe

I liked the welcome from the staff when collecting the keys, the size of the cabin, liked the hot tub and the included WiFi, the bed was very comfortable. Didnt like there was no complementary tea coffee and milk, or even washin up liquid or a tea towel. The pots were covered in a sticky film. Unlike our previous stay at this site when all the above was included and even the dogs were given 2 pet welcome boxes. This time I also had to buy a plug in smelly because the cabin smelled strongly of cat pee.

It's not often that the caravan you book looks as good as it does online, but in this case it did. The site was also clean and tidy and the staff welcoming and helpful.

We were checked in late. The bin was not emptied there was a random cupcake in the cupboard.

Chalet had no power points in bedrooms. Whole chalet was outdated, late 80s feel, broken furniture, mouldy bathroom. The chalet was a massive disappointment. Indoor pool was bit mouldy too. Need to invest in upkeep. On bright side, outdoor pool and clubs were great, good activity choice, easy access to beach

We had a lovely short stay at the whitecliff holiday park. Facilities are great, some free acrivities for the kids but paid for ones are a resonable price. Pools are great, the outdoor pool heated (although don't expect it to be too warm). Lovely location too. There is access to the beach on site but the walk is very steep so not suitable if you're a bit unsteady on your feet. Bembridge beach isnt far though and is a nice part pebble part sand beach but good for a few hours. We had a lovely stay and would definitely go back to the site

Was an ok base for exploring the island but, entertainment could be improved and closing the pool at 6pm is annoying.

Amazing break perfect spot to everything

The van was ok, bit dated in areas, carpet needs a good clean. We called out staff because our oven was not working and they came very quick! But it didnt cook anything , not hot at all, luckily we didnt eat much needing the oven. Big problem if was a family with kids. I did leave a note to say its not working. But the side we was on was very peaceful, Thanks for a nice rest. 👌

The property was badic but had what we needed

Value for money. Clean and comfortable

Great accommodation for what we needed. Well equipped, clean and comfortable

The caravan was not luxury it was standard at best and the hot tub was stuck on the decking wedged in which made the lid almost impossible to manoeuvre. The site was too quiet to have outdoor hot tubs which made us very conscious of any noise we made. It’s extortionate in the bar a miniature bottle of Prosecco cost me £11.

Every member of staff was lovely. Unfortunately communication wasn’t great as tried to call before and left a message via Hotels.com and no response. The chalets underlay wasn’t laid properly so it was lumpy in places. We had a great time, I stayed in December and decided to stay with my son in June as we usually stay with my friend. He loved it with the swimming and easy access to the beach.

when we arrived we were given the keys to the 'superior chalet' and it was awful. It was tiny and it stank of urine. We went to the customer service and asked to be moved and Amy went above and beyond to help us find alternative accommodation - she and her manager even cleaned a caravan for us so we didn't have to sleep in the chalet at all. The new caravan was lovely and we had an enjoyable stay, thank you SO MUCH Amy :)

Our stay at this holiday property was nothing short of amazing! From the moment we arrived, we were impressed by how clean, well-maintained, and beautifully decorated everything was. The home was spacious, cozy, and had everything we needed for a comfortable and relaxing getaway. The location was ideal — peaceful and quiet, yet close enough to local attractions, restaurants, and shops. The host was incredibly welcoming and attentive, always available if we had any questions. One of our favorite parts was the beach and the warm swimming pool. We truly felt at home and are already planning our next visit. Highly recommend this property to anyone looking for a relaxing and memorable holiday!

Whitecliff holiday park is Hilly so not really disabled friendly. Staff in reception nice booking in easy. Lovely welcome in reception. Nice welcome pack for dogs. Handy tea towel sponge and washing up liquid and scourer. We did not get to use swimming pool or club on site so cannot comment on them. My husband is disabled so it was difficult for him. Chalet was ok some needed updating . Perking where we were was on a hill. Think in main season might be packed

Loved it. Great to see it out of season and have booked to come back in June.

Great accommodation, very comfortable with everything you need. All the staff we met were very helpful and friendly.