9.6
Exceptional
From 58 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Traveler Reviews PuroGrand Hotel

Number of reviews per page
20
40
Top reviews
Oksana
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Thank you!
Pavel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent hotel in the middle of the old city
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Absolutely brilliant hotel. The staff couldn’t do enough for us. We loved it
Chris
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

5 star experience all around, really accommodating and helpful staff. Receptionist at check in was especially helpful
ATHINA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Gorgeous hotel in old Palma town.
Victoria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

One of the best hotels we have ever stayed at.
Gianna
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Business and Leisure
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Lovely property. The staff was the absolute highlight. Big gratitude to Anna and Serji at the front desk and Racier in the restaurant, as well as the other servers, and the gentleman who did turn down service. I don’t have all the names and wish I did, but every single staff member made our stay special. Great location!
Isabelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Attention to detail perfect, superb friendly staff, huge comfy bed, lovely pillows, great shower, enormous breakfasts, lovely setting, very close to Cathedral, easy to walk everywhere.
andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Staff were extremely friendly and helpful.
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

It was beautifully redone to be old Spanish style. Good food, felt like a resort, showed up early and room wasn't ready, so gave my wife and I private use of the spa to shower and get cleaned up from trip.
Robert
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Excellent hotel with rooms that are well appointed and extremely comfortable. Excellent service and lovely food. Highly recommend as a great home base in Old Palma.
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Really intimate hotel with staff that couldn’t do enough during our stay
Clodagh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

The staff were very friendly and made us feel very welcome. The breakfast was excellent, the room was just as it looks in photos. Everything was beautiful, we'll definitely come again.
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Very well apportioned and laid out. The location is very convenient for many attractions and shopping etc. room very clean and well-maintained with everything one expects. Huge bed! Amenities and consumables of high quality Staff friendly, helpful and professional without being overly fussy Breakfast excellent in terms of choice and quality Two v. Minor points that could be attended to: 1. The huge bed in my room was positioned along with a bedside table in such a way that the doors of the wardrobe (generously sized) couldn’t be fully opened making it awkward to access. - for correction next time there’s a refurb. 2. If offering a range of TV channels check they all work (reported at time and efforts to fix unsuccessful). Neither issue spoiled anything though.
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Iain Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

The whole hotel, it’s facilities and staff are superb. Only 16 bedrooms so a very personal service from excellent staff.
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Best holiday ever!
michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

very relaxing hotel to stay in with great staff
Jana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

amazing staff and location! the room was amazing and spacious, would recommend 10/10
Fredrik
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Toppen frukost Stor säng Hjälpsam personal
Jonas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Hotellet är myucket fint, både rummen och allmänt. Personalen trevlig och hjälpsamma.
Number of reviews per page
20
40