It was a nice experience

Perfect apartment for a short stay in the city.

-The sink in the bathroom fills up with water in a second. The pipe under the sink drips water all over the floor because it is blocked. I had to use the towels they left to dry the floor! -Wifi didn't work during my whole stay (2.5 days). I had to buy a data plan on my phone so I can use it as a hotspot and work remotely. - The so-called whatsapp help number doesn't respond in time. - There were two lights in my room, neither was working. I came to the room in the evening and discovered that there was no light. I had to use the torch on my phone to navigate. I texted the whatsapp number, it took them 21 hours to reply to ask me check the fuse box in the dark instead of doing that themselves. I did not travel to Bristol to stay in the room and later that night when I went back to the room, the light was still not working! - Toilet seat was yellow, can use some proper cleaning. - Shower head connection was broken, water gets everywhere. -The mirror in the room is above the bed, it is impossible to see unless you stand up on the bed to see your face. I paid waaaayyy too much for a 5 m2 single room to sit in the dark for two nights and spend time cleaning rhe bathroom. They also blocked more money than other places for deposit. Meanwhile asking me to keep the floors dry and fix the fusebox... unbelievable. I am utterly shocked by the terrible service quality...

Clean, comfortable, and quiet backing to a nice park and walking distance to many sites.

The apartments are spacious and clean. The reservation team was very helpful assisting me during my stays here. A full size mirror was of great use for my daughter with her graduation gown.

Small basement flat, with shower. No access to outside space but window coukd be opened to allow fresh air. Hot weekend in Bristol but flat was still cool. Some communication from the managers had to chased (check in details etc.) but friendly and efficient once asked. Good base for a night or two.

It was great location. Common parts a little tired. But did the job and good price.

Great apartment in a central location. Very well looked after.

It is a great apartment. Only two complaints, albeit small, was the poor WiFi which not only meant you could not use your mobile, but it meant you could not use the TV.

The room was fine and the bed comfortable. However, the sound insulation was not great and I could hear anyone talking in the flat opposite and walking through the corridors. Because the property is likely to be rented by groups the chances of people booking to go on stag/hen dos is high - so don’t bank on a quiet stay. There’s no lift and I think the rooms are overpriced

Bed was very comfortable. Toilet was in a seperate room, and very very small

The room is a bit too small and the water can flow everywhere in the shower room, so there are a lot of rooms for improvement. Having said that, in general it is clean and pleasant.

Excellent location for Bristol centre and harbourside. Lots of boutique little shops/coffee bars/restaurants nearby. Great communication by premises regarding parking etc the apartment was super clean. Microwave, kettle, in the little kitchenette zone and quite a spacious sleeping/living room. All was great. One thing of concern was the electric shower which went from cold to extremely hot and then cold again quite quickly. I wouldn’t want to leave a child or vulnerable adult in it as it could really scald someone. The drain smelled quite badly too. But apart from those issues it was a great place to stay.

The apartment was a nice size, however the cleaner has done an awful job; big old cobwebs on multiple parts of the ceiling, no soap and conditioner in the bathroom, small dark stains on the bedding. Our main issue was that we were rudely disturbed and overheard the cleaner complaining that we were still in our room, all whilst we were well within our time prior to checking out. The lady was rude and made us feel very uncomfortable and left a very sour stain on our stay. The room was a decent size and otherwise acceptable.

The property was describe as an Apartment!!what a laughable disappointed to it’s was just a tiny room and tiny bed.

I made the mistake of booking a small single room, which was tiny and very noisy because of the stairs. Fortunately I was able to move to a loft apartment which was completely satisfactory in every way.

Clean, ease of access, locality

Great location to visit Clifton and University of Bristol. Everything we needed for our stay. Perfect visit and great communication from host

The room was lovely - really well equipped and clean. The bed was super comfy and we really enjoyed our stay. The staff were incredibly helpful - both those that cleaned the room and those that helped with our booking arrangements. We will definitely book again and highly recommend.

The wine cellar behind the kitchen is a little bit creepy.