Dear Sir/Madam
Max wishes you a bright and happy day!
Thank you for your recommendation about our smoking room & sharing detailed feedback regarding your recent stay. We appreciate your constructive remarks regarding the condition of the rooms. Your observations about the bedroom floor, bathroom drainage & space of breakfast have been duly noted by the related section manager , and we will certainly look into this matter to enhance our guests' overall experience.
Your feedback is invaluable as we strive to maintain high standards and improve our services. Should you have any further suggestions or require assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back for another enjoyable stay.
Stay Bright & Cheerful,
Tri Kurniawan
Front Office Manager