Dear R*a, Thank you for your review and for your trust in returning to stay at Grand Zuri Lubuklinggau again. We are delighted to know that our central location and the quality of our hotel always make you feel comfortable and satisfied. We will continue to maintain and improve our service standards and facilities to ensure that every visit is always the best experience. Best regards, Tri Heru Basuki, General Manager, Grand Zuri Lubuklinggau

Dear Mr. Rahmad A.S., Thank you for the perfect rating and for taking the time to share your experience at Grand Zuri Lubuklinggao. We are delighted to know that the friendliness of our staff, the comfort and luxury of the hotel and the property itself have made such a positive impression on you. We look forward to welcoming you back on your next visit. Best regards, Tri Heru Basuki, General Manager, Grand Zuri Lubuklinggao

Dear A*a, Warmest regards, Grand Zuri Lubuklinggao Hotel Thank you for taking the time to share your experience with us. We are very glad you had a pleasant stay and at the same time, we appreciate your valuable feedback. We apologize for any inconvenience this may have caused. Regarding amenities such as refrigerator, safe and minibar, your feedback is very important to us and will take it seriously when evaluating the standards of our rooms in the future. We are very sorry to hear that the cleanliness of the bed linen and cutlery during breakfast was not up to standard. This does not reflect our commitment to providing a safe, comfortable and clean experience to all guests. We have informed our housekeeping and F&B teams to conduct rigorous inspections to ensure the smooth operation of the cleaning process. Thank you once again for your attention and understanding. Your feedback helps us to continuously improve the quality of our services. We look forward to welcoming you back in a better condition and to providing you with an even better experience on your next visit. Best regards, Tri Heru Basuki, General Manager

Dear Ms. Kurnia H., Best regards from Grand Zuri Lubuklinggao, Thank you for your positive review after a business trip with friends. We are so glad that you found the hotel "comfortable, nice" and peaceful. Full marks for rooms, service and location are a great reward for all our team. We always strive to provide the best comfort to all our guests. We look forward to welcoming you back to Grand Zuri Lubuklinggao! Best regards, Tri Heru Basuki, General Manager

Dear Ms. Ardavia H., Warmest regards from Grand Zuri Lubuklinggao Hotel. We are delighted and grateful for your positive comments regarding your stay at our hotel. Your words of “friendly staff and luxurious hotel” mean a lot to us. The friendliness of our staff and creating a luxurious and comfortable guest experience are our top priorities and we are very pleased to know that we have met your expectations. We would like to thank all the team members, especially our staff, for inspiring us to continue to provide the best service. We sincerely hope to welcome you back in the future for another wonderful stay. Sincerely, Tri Heru Basuki, General Manager

Dear Ms. Mevindah T., Warmest regards, Grand Zuri Lubuklinggau Thank you for choosing Grand Zuri Lubuklinggau again. We are delighted that you were satisfied with our hotel's luxury, central location and the friendly service of all our staff. Such reviews mean a lot to us and are a driving force to always provide the best service. We do hope to welcome you back on your next visit. Best regards, Tri Heru Basuki, General Manager

Mr. Calvin U. Best regards, Grand Zuri Hotel Lubuklinggao Thank you for your positive review. We are delighted to hear that you enjoyed your stay with our staff and appreciated our hotel's convenient location in the heart of the city. Guest comfort and satisfaction are our top priority. We look forward to welcoming you back again soon. Best regards, Tri Heru Basuki, General Manager

Dear N*a, Thank you for taking the time to write an honest review regarding your experience at the Grand Zuri Lubuklinggau. We highly appreciate your comments regarding the room amenities and breakfast quality. These comments are highly appreciated for future evaluation and improvements. Regarding the mini fridge and safety deposit box, we will discuss these with the management team for consideration to improve the in-room amenities. We will also coordinate your comments with the kitchen team regarding the taste and variety of the breakfast menu to ensure a consistent experience that meets the expectations of four-star hotel guests. We look forward to welcoming you back and providing an even better experience on your next visit. Best regards, Tri Heru Basuki, General Manager, Grand Zuri Lubuklinggau

Dear Mr. David, Warmest regards, Grand Zuri Hotel Lubuklinggau We are delighted that you enjoyed your stay at our hotel and that our convenient location in the heart of the city made you feel right at home. Your comments are a great encouragement to our team as we continue to strive to provide the best service to all our guests. We look forward to welcoming you back to Grand Zuri Hotel Lubuklinggau. Best regards, Tri Heru Basuki General Manager

Dear Ms. Rina, We are delighted to hear that you were satisfied with the comfort of your room and the delicious breakfast served. Mas Alam and Mbak Anjani are also pleased to know that their service impressed you. We always strive to provide the best possible experience to all our guests, from the cleanliness of our rooms to our friendly service. See you again on your next visit to Grand Zuri Lubuklinggao, the best accommodation with the best comfort and excellent service. Best regards, Tri Heru Basuki, General Manager Grand Zuri Lubuklinggao

Nia S. We are delighted to hear that you enjoyed your stay at Grand Zuri Lubuklinggao. Mas Alam and Mbak Anjani are delighted to know that their assistance was unforgettable. We are committed to providing the best service and helping all our guests feel at home. We sincerely hope that we will have the pleasure of welcoming you back on your next visit. We hope that every trip to Lubuklinggao will be a pleasant one with Grand Zuri! Best regards, Tri Heru Basuki General Manager Grand Zuri Lubuklinggao

Dear Dita F., We would like to extend our warmest greetings and welcome you to our Grand Hotel Julie Klingau, Lublin. Thank you for your positive review. We are very glad that you were satisfied with the facilities at the Grand Hotel Julie Klingau, Lublin. We have clean and comfortable rooms with an elegant design. Our experienced staff looks forward to welcoming you back to our Grand Hotel Julie Klingau, Lublin again. Thank you, Triherbaski. Grand Hotel Julie Klingau, Lublin

Dear D*n, Warm greetings from Grand Zuri Lubuklinggau. We greatly appreciate your rating and review. We will always provide the best facilities and services for you. We look forward to your next visit. Best regards, Tri Heru Basuki, General Manager

Dear Rantiayu A. Thank you for your review and rating. We are pleased to know that you are satisfied with our service and facilities. Our rooms and public facilities are among the best in Lubuklinggau. We look forward to your next visit. Best regards, Tri Heru Basuki, General Manager

Dear Valued Guest, Thank you for your feedback and for sharing your experience with us. We truly appreciate your suggestion regarding the taste of our food. Your comment has been shared with our culinary team for immediate review and improvement. We hope to welcome you back soon and provide you with a better dining experience. Warm regards, Tri Heru Basuki General Manager Grand Zuri Hotel Lubuklinggau

Dear Febyansyah Thank you for taking the time to share your feedback with us. We sincerely appreciate your detailed comments regarding your recent stay at Grand Zuri Lubuklinggau. We’re pleased to know that you enjoyed our facilities, especially the gym and the hotel’s strategic location. However, we truly regret that our breakfast did not meet your expectations in terms of taste and quality. Your feedback is very valuable — we have shared it with our culinary team to review and improve the seasoning and overall consistency of our menu. We hope to have the opportunity to welcome you back soon and provide an improved dining experience that matches the quality of our other facilities. Warm regards, Tri Heru Basuki General Manager Grand Zuri Hotel Lubuklinggau

Dear Mrs. Wenni M., Warmest greetings from the Grand Zuri Hotel Lubuklinggau. Thank you for sharing your experience with us. We are delighted to know that you enjoyed the luxury of the hotel and the friendly service from our team. Positive reviews like this are an encouragement for the entire Grand Zuri Lubuklinggau team to continue providing the best service to every guest. We look forward to welcoming Mrs. Wenni back in the future. Best regards, Tri Heru Basuki, General Manager

Dear Wenni M. Thank you for your positive review. We are delighted to learn that your first visit with your family at Grand Zuri Lubuklinggau left a pleasant impression. We are also pleased to hear that you were satisfied with the luxury of the hotel and the friendliness of our staff. We hope this stay was a valuable experience for you and your family, and we look forward to welcoming you back again soon. Best regards, Tri Heru Basuki, General Manager, Grand Zuri Hotel Lubuklinggau

Dear Value Guest, Thank you very much for your wonderful review. We are truly delighted to know that you consider Grand Zuri Lubuklinggau as the best hotel in town, and that you enjoyed our delicious food and the friendliness of our staff. Your kind words serve as great motivation for our entire team to continue delivering the best service and hospitality to all our valued guests. We look forward to welcoming you back soon for another pleasant stay at Grand Zuri Lubuklinggau. Warm regards, Tri Heru Basuki General Manager Grand Zuri Lubuklinggau

Dear Okky s. Warmest Greetings from Grand Zuri Lubuklinggau. Thank you for your positive review. We are delighted to learn that your first stay at Grand Zuri Lubuklinggau with your family left a lasting impression. We are also pleased to hear that you were satisfied with the luxury of the hotel and the friendliness of our staff. We hope this visit will be the beginning of many more memorable moments with Grand Zuri Lubuklinggau. Warmest regards, Tri Heru Basuki. General Manager. Grand Zuri Hotel Lubuklinggau.