Overall clean property, well done, staff is weird but great stay!

Jessica at the front desk was very helpful

The only fault I found with this hotel was the parking. Its under the hotel but to enter the garage it is around the block. It took roughly 20 minutes to find the garage.

Comfortable, clean, quiet for sleeping. Free breakfast was good and various options available. Bar/restaurant onsite is small and cozy. Much appreciated! Also, shuttle took us to the Prudential Center which was great!! Highly recommend a stay here!

We enjoyed our stay there. We liked the wood floor design (much better than carpet), We also liked the design where the toilet is separated from shower room, and the whole room looked clean and nice and the room also provides many little cloth hangers. However, there are two things that I think could be improved: 1. Our room's sink was kind of clogged, the water drianed very very slow, It defitenly needs maintenance. 2. When we take a shower, one of the corner glass enclosure leaked a bit of water, it defintely needs maintenance for this too.

The bed in my room makes a constant squeaking or creaking noise with even the slightest movement, which has made it very difficult to get a good night’s sleep.

V

The beds were not comfortable and the whole elevator switching to different floors thing was a bit inconvenient.

Fun mall next door

For a single night prices are insane!!! Place doesn’t offer free WiFi at the insane price. Property located off a little FILTHY and I’m mean Filthy road!!!!! Ac either blows really warm humid air or extremely cold air and no way to adjust the vent from blowing straight at your face. Not a fat chance I’d stay at this place again!

The service; the attention from staff; the view of the restaurant; food; it was great!

Yikes. Avoid if possible. Property is in an area with human feces on the corner and around every turn there’s a dumpster that smells of rotten fish. The “valet” at the hotel gives you directions to self park because it’s the same place they would park the cars instead of doing it for you. You ride one elevator to the lobby, then have to take a separate set of elevators to the rooms-super inconvenient. Now, here’s MY experience with MY room. The AC vent blows in your face all.night.long. The tv, when turned off, still has the backlight on so the room isn’t completely dark. The bath”room” is not a room at all. You literally pull a curtain on the side of the room to get changed or get a shower. The sink drain ring was stuck so I kept having to stick my hand in a sink full of frothy toothpaste water so it wouldn’t overflow. It was loud. Planes coming in, traffic outside, trains, you name it. If you can avoid this area and hotel, do yourself a favor and get a good night of sleep somewhere else!

I liked that the staff was very friendly

Right across street from Metro

We absolutely loved our room! Maybe add a couple of folding luggage racks bc there is definitely room for them. Also, just something for future reference maybe: have the curtain curve around so as to create an "entryway" when you first enter the room. Would also create a bit more privacy for the shower/sink area. The doorman was an absolute sweetheart! Would definitely stay there again.

Front desk was extremely helpful and friendly (12th floor) Room Hotel and were very modern and updated. If you’re looking for Asian food and atmosphere this is the area for you. We walked to the Mets game and felt very safe. Subway was close and convenient to use to get into Manhattan for the day. Be prepared for traffic

Thecarea was great and the rooms were clean!

Great location

Beautiful hotel in a convenient location and hospitality was amazing. They really respected your privacy.

tiniest hotel i’ve ever stayed in- literally walk into the bathroom- barely able to get out of shower without banging into sink; no privacy whatsoever