What a gem! I was nervous about the virtual front desk but it worked out wonderfully. They allowed me to check in early which was a blessing on a cold January day! The room was compact but well put together. Great to have a fridge, tea, microwave and sound machine. I was able to make the room nice and warm during the day and cool at night to sleep. Also - the sheets smelled wonderful. My only suggestion is to allow the shower water to get hotter. Five stars!!